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Family Farm & Home

Map & Directions
(3 Reviews)

1391 Cinema Way, Benton Harbor, MI 49022

(269) 927-1983

CLOSED NOW
Today: 8:00 am - 8:00 pm
Tomorrow: 9:00 am - 7:00 pm
27
YEARS
IN BUSINESS
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Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: (231) 722-8335

Payment method
discover
AKA

Family Farm And Home

Category
Farm Supplies
Other Information

Parking: Lot, Free

Bike Parking: Yes

Wheelchair Accessible: Yes

Specialties: Farms

Reviews

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Brian W.

09/02/2016

Overall

Had a problem with a Husqvarna chain saw. I went to 3 places of which the last was Family Farm in Benton Harbor because they sell that line of chain saw and I was told they could help me. I had what turns out a SIMPLE fix on the cover but I was told I needed a "special tool" which they didnt sell and "we don't service them". I was told I'd HAVE to "send in" for repair (I brought the cover with me and he looked at it). I expect a store to KNOW their product and I expect correct advice if that's all they could offer. I received neither and wasted my time and effort with a rep from the store giving me a load of you know what. Wont be shopping or visiting that store ever again. They get one star from me because they did sell that brand of chainsaw. The fix was SOOO easy, I didn't need a special tool and I didn't need to send it in. If the rep would have been honest and said he really didn't know, it wouldn't have bothered me as much as him offering bogus advice he knew nothing about.