I agree with the last review. Worst in Bend. Very rude. Buy elsewhere
These people are the worst in Bend. Every time I have been in the shop, everyone has a terrible attitude and has never greeted me in a friendly manner. Just the other day I bought a master link there and they gave me the wrong part. After driving all the way back to the shop a second time, they managed to screw up and give me the wrong part a second time. I then called the shop to try and get them to order me the right part, but they wanted me to drive to the shop yet again (for a 3$ part) and spend even more of my time and money on trying to get the right part. I will gladly be using the Motoshop from now on and will never be returning to Pro Caliber again. At least at the Motoshop they treat you like an important human being and not like an expendable rat and try their best to please who is important, THE CUSTOMER.