Booked though expedia.com in the first week of June 2017, cancelled the reservation on 6/14 for a upcoming trip planned for the 3rd & 4th of July. Plenty of time, received confirmation that it was cancelled on the 15th. So this hotel still charged me 1 nights rate for being a "no-show" and then credited me back only half the amount. Claiming I changed the reservation, which I did nothing of the sort which expedia verified. Rude front desk staff was no help at all. I could hear allot of background noise and asked was she listening to me, her response was she was talking to someone else. I tried to explain and every time this woman would talk over me. I asked her to please let me finish, which she continued to not listen and then she hung up on me. I called back to ask if she purposely hung up and she confirmed , Yes she did because shes had enough and I can just call the Manager "Christina" in the morning.and hung up on me again. This property is scamming me out of my money. They claim on 7/2 they called my number and someone told them we still wanted an accommodated room . Makes absolutely no sense why someone from the hotel to call me on 7/02 when the cancellation was a month prior 6/14. when I got the message that "some hotel" called to see if I still needed that room. I called the hotel we ended up staying at to see if someone had called me. They said no, so I didn't give it a second thought. I double checked the email confirmation of the cancellation and reassured myself that I had taken care of everything. Came back from my trip and noticed the hotel charge and the fight has been on ever since. This hotel is keeping my money and could care less to resolve the matter with me, knowing they had no right to take my money. I guess common sense doesn't work at the econolodge. Buyer beware of holding a reservation through this hotel, call the property (which do not list their number on site) if you cancel here to make sure they are not dipping into your account.
12. Motel 6 Bend
201 NE 3rd StBend, OR 97701
From Business: Motel 6 Bend Oregon Is Located Off Us 97 / 3Rd Street. Local Restaurants And Shops Are In Walking Distance. Vineyards And Wineries In Less Than A Mile. Golf Withi…
20. Sleep Inn
600 NE Bellevue DrBend, OR 97701
From Business: The smoke-free Sleep Inn hotel in Bend, OR is located off Highway 20. Our pet friendly hotel is near to the High Desert Museum, Mt. Bachelor, Les Schwab Amphithea…
207 NW Riverfront StBend, OR 97703
From Business: Riverfront Bend VACATION RENTAL HOME is right on the DESCHUTES RIVER, in the Heart of Downtown Bend's Westside, between the Old Mill District and Drake Park. An e…
26. Bend Value Inn
2346 NE Division StBend, OR 97703
From Business: Property Location Centrally located in Bend, Bend Value Inn is minutes from River's Edge Golf Course and Bend River Promenade. This motel is within close proximit…
3075 N Highway 97Bend, OR 97703
From Business: Property Location With a stay at Riverhouse on the Deschutes, you'll be centrally located in Bend, steps from Bend River Promenade and minutes from Sun Mountain F…
On our recent visit we had someone vigorously try to enter our room at 3 am and again at 3:45 am,this was NOT someone mistaking there room number ! When I told the desk clerk that morning his reply was must have been some kid . What ? You allow kids to roam the halls in the middle of the night ? The next clerk on duty told me I must have been dreaming it,What ? My wife was so scared she did not sleep the rest of the night.After making a complaint to choice hotels with whom we booked our entire 10 day stay we were contacted by the GM who in an condescending e mail basically denied it happened but did offer a 20% discount if we ever come back,we live in Michigan lol. It is my firm belief the night staff was in on this attempt to enter our room,BE WARNED !
Riding on a Tour of Oregon, I stopped at this motel for a room. The lady came out and I asked if they had rooms available. She looked at me....then asked where my car was. I told her I was on bike. She told me she had no rooms available. I was discriminated against for not having a car. I could not believe it! The parking lot was empty. There was no way they had no rooms. So I decided to call several hours later. Sure enough....they said they have availability. Wow.... I was shocked! Needless to say, I would not recommend this motel to anyone!