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From Business: Welcome to Central Oregon Dermatology where our goal is to provide professional, compassionate, and medically advanced patient care in a timely manner. We value t…
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First off i called and made an appointment. Then a few days later i got a call and was told the not only do i need to pay my co-pay of $50 i would also have to pay $360 something about my deductible not being met yet. I personally have never had to do this in my whole life and trust me when i tell you that i have had 14 surgeries and god knows how many office visits i had. So i asked what this was all about and was told that is the new way it is done. I was treated very rude from the get go. I have been to places like this before and i will not go to this place ever. So i called Dr. Belza and was able to get a appointment when i asked them if they do that and they have not even heard of that. They were very kind and very helpful. I have three operations that need to be done. Probably about 60-70 thousand worth of work that they will not get from me. Super stupid
Continued from below: So then he said "ok, I'll get the other doctor but I don't think he's going to help you." Well great then let me go home and stop waisting my time. Then he mentioned something about it being cheaper, which I had already been told right before he left. I thought I was just told he didn't think it was going to happen. I then waited for 45 minutes for the original doctor who never showed up. I could hear and see him eating his lunch and talking with staff. The medical assistant came in and told me that I would have to come back in two hours and then he would see me. I actually agreed and came back. Come to find out they charged me $225 for that visit. First off why is it more than the first visit? I had already paid for the first visit that resulted in nothing but rudeness, grief, and judgment that I didn't feel I deserved. I wait another twenty minutes for my requested doctors assistant to come in. She was pretty rude as well. She also started grilling me and I explained everything again. She even tried looking up my info on google. Then I complained to her about the office not giving me the doctor I requested as well as being treated badly because nobody cared when I mentioned it twice before. She also copped an attitude of "Why would be upset?", like I was being unreasonable again. By this time I ready to run out of that office and never look back. She then told me she didn't think I met the criteria and he wouldn't do it. I had my fill and popped out with "then why am I here?!?!?" Again she copped the attitude of "why are you upset? your being unreasonable". I waited another 15 minutes for the doctor I request to meander in. He was nice enough but also treated me like I was trying to get over on the office and asked the same line of questions. He was vague on who I was or why I was even seeing him so I had to explain everything all over again. He acted like he had no clue who my dads friend was so that was really great He then gave me an exam that lasted .2-5 minutes and explained a few problems I may face later in life. I tried to explain some of my current conditions and he actually cut me off and reluctantly started doing the paper work, on which he misspelled my name. I don't know why, he had my drivers license. When it was all said and done I left the office in tears. I later had to move and wasn't getting my mail. Eventually I received a bill claiming I owe $225 for an office visit and $125 for the instant pee test I didn't even need and had to do because not one person in that office cared to listen to a single thing I had to say. I also have bogus late charges. I was outraged and called and got nowhere. I just got a letter in the mail saying that the doctor I saw was dropping me as a patient due to non-payment. Trust me, I had no intentions of ever stepping foot in that office again but all of this is really infuriating. Now I'd like to think I'm a shy but nice person. I have worked in customer service for many years and actually go out of my way to be nice an personable because I know what it's like to be treated rudely. I have seen some rude stuff but this was by far the rudest most atrociously unprofessional staff I have ever had the displeasure of dealing with. I am also suffering for depression and after that visit happened I suffered sporadic crying, obsessing on how badly I was treated, as well as nightmares that last two to three weeks. I was genuinely traumatized after that visit. I know that I am younger and I look a certain way and have tattoos but they shouldn't be judging people without actually listening to what they have to say. Do yourself a favor and steer clear of this office. They're all horrible people. I wonder if I could sue?
It's just plain awful. I am in my 30's and have ankylosing spondylitis and rheumatoid arthritis as well as a fused vertebrate in my neck (proven by xrays, ct scan) Also, let me say that I was diagnosed by a professor at OHSU when I had insurance. Anyway, this clinic was a suggestion from a friend of my dads. He was told that he knew other people that go there and it would be cheaper or something. So I was to call and ask for this SPECIFIC doctor. I remember really trying to stress the point that I wanted to see that particular doctor and they said ok. I also had mentioned that I had my pain management under control and am not going for narcotics. I had to wait months for an appointment, an appointment that they bumped up two weeks without telling me. I really should have took that as a sign. My dad said he'd pay since I was broke and the fee was $100/150 (I can't remember).When I called and was registering they were nice, after that every other staff member I encountered was rude. I paid the full fee when I checked in. When I was seen I was told I had to take a drug test. I said I wasn't there for pain pills and I didn't see why that would be necessary. She said that if I didn't take it the Dr. wouldn't see me. So I did. I then had to wait again for another 15-20 minutes and then the first doctor walks in and instantly has this smarmy dickish attitude. He started right off with "why are you here? Why do you need this? People with your disease don't usually need this.." Okay? So apparently people with arthritis who very clearly have movement issues don't need pain management? I explained that I was referred by a friend of my dads. I even give the guys name. The doctor looked confused and didn't know what I was talking about. Come to find out the office had switched doctors on me and didn't let me know. Something I found extremely unprofessional. Once I realized what had happened I was pretty upset. I have never had a doctors office switch doctors on me and not let me know, especially when I request a specific doctor. And trust me, with my diseases I've seen plenty of doctors. First off, the doctor was acting like my grievances were unfounded and I was being unreasonable. He was actually kind of arguing with me about it. I then explained that I wasn't there for pain pills and also explained that I had no insurance and my medical records aren't very recent, which he had pointed out to me right away. He said that was something his office doesn't normally do. I had no idea. I certainly wasn't there with the intention to try and trick or pull something over on them. All they had to do was spend more than a few minutes talking to me. If they couldn't do it then okay. My dad would have probably been out of his money and that would suck but it wouldn't be a big of a deal. They didn't have to rake me over the coals and then give me a variety of bogus charges.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.