Throughout the many years with Volvo and esp here in Bend I have always been taken care of in a courteous professional way. Service has been consistently thorough and I have had the same excellent techs!
Great experience buying a car with Jason. It took a long time but he answered all of our questions and we left very happy
Marcus at Smolich Motors was amazing and helped me pick out a new car and get me the price I needed!
We were referred to Ryan last month and cannot be happier to have gotten him as our salesman. Thank you we appreciate you buddy!!!
Great service every time I walk into Smolich Motors, I would highly recommend them for your service and purchasing a vehicle.
Had a great experience purchasing my RAM 3500 from Smolich Motors. They had a great selection and the staff was great.
Best used car buying experience in Bend Oregon. They have Used Cars, Trucks and Suv's is one of my main reasons I stopped by and found the Nissan Frontier Pro-X 4x4 in my budget! Make sure you ask for David.
Scammer! And I proved it in court! Don't take your car or truck here. He said that he changed my engine, but gave me back my truck with the same engine. I took him to court and won, but it cost me over $40,000 to recover, and the court only gave me the price of the engine. I guess that if you have been taking you car here for twenty years, he might not scam you. Or, maybe your just too stupid to know any better.
They talk a good game but the sincerity of their actions don't quite measure up. Wanted to believe this local family owned dealer would be a great customer experience. Sadly, I was mistaken. Lackadaisical attitudes, failure to return phone calls and inaccessible / uninvolved management. They don't seem to like customers too much. They behave as if customers are a bother. Don't ask any questions, just do as you are told. You are not in charge. I don't like to be herded or managed "into a box". Somehow they forgot how and why they are in business - Customer Satisfaction. When I feel my needs are being taken care of by someone who is knowledgeable and actually cares about my service experience (and knows I have a choice), I want to reward that company with more of my business. If not I need to go elsewhere. Since the local Ford and Subaru service all brands I guess I'll try them. Maybe they know how to earn business and treat customers well.
May 2015 I entrusted Subaguru with my Forester for major engine work. To date, the car operates well. The work was well done, the car was ready when and as promised, the place was clean and the people friendly. I appreciate that loaner cars are available. I was notified of mechanical areas of concern and without pressure it was I who decided the work to be done, and as proof, I could see for myself the items of concern. I have no concerns returning here for additional mechanical work.