What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
63042 Plateau Dr Ste 102Bend, OR 97701
From Business: Inter Mountain Truck & Auto repair of Bend Oregon is an independent diesel service center. We are committed to quality, performance and total customer satisfactio…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Went in for a quick appointment repair. Repair itself took about 6 hours. I informed them I need this car as I am having a baby either today or tomorrow. Called me in the afternooon to tell me the vehicle was done, I told them I would be there at 3:30 or just after 5pm. I walked down there, about a mile and noticed the my were closed and my vehicle is no where to be seen. Advertised hours on this site say they are open until 5:30pm. Now I have my preganant wife at home just about to have her baby and me across town without a vehicle. Beware coming to this place if your in a hurry. MIs advertising on this site lead to me not being able to be there for my wife during labor.
Normally I would never go to the effort to discredit a person's business, but I feel I need to WARN people so they do not have the experience that I had with this man.Terry was recommended to me through a friend of a friend. He initially seemed very professional, but immediately after leaving his shop my girlfriend told me he had been "disgusting" towards her when I had left the room. He was to repair my 4-wheel drive, a fix that cost me $950 through Terry, which I was to later find out I could've gotten it fixed for $400 through practically every shop I called - much to my dismay. I wish I had not taken my friend's advice.As if that were not enough, again later I find out that the job was barely completed. I ended up spending another $400 to get my vehicle on the road because of Terry's shoddy workmanship, which I was informed by the mechanic the parts I had replaced by Terry were totally bunk. Thanks for nothing Terry!
I was referred to Paddy's by a friend and I am so glad I switched to a local shop! I needed to replace my first car and had to buy a new one on a budget. It needed some general maintenance (struts, brakes, transmission, oil, head light conditioning) before it could be driven for long periods on the high way. I called Pat and he quoted me less than any of the other shops and got me in right away and charged me less than what he quoted. My car drives great and my head lights look amazing! Thanks Paddy!
Needed an analysis of an older car we bought so I checked online and found Paddy's Automotive with 3 reviews and all 5 star. So decided to give it a try. I especially liked the comments about honesty. Our experience was everything we hoped it would be. Honest, fair and thorough. Can't get much better...oh and timely! Will definitely use them again. Thanks Paddy!
Don't have this guy help you... I had him do a 100$ upgrade to tow line, he butchered it , connected Power to Ground , shorted my entire system, over charged me & on & onI will have spent 1,000$ dollars to correct his mistakes, he knows he did it wrong , Pretty scary stuff After reading reviews about this guy It's scary how accurate Yelp is about him. My wife said be made rude comments to her & about my 5 year old daughter , your a total Loser pal.....Stay away from this guy.... scary stuff I am talking about here , this guy comes to your home , no good , Needs to be taken to court or jail
We had gone to Sunriver for the day and about 4:15 our car started to act up. Everyone we spoke to said we are about to close talk to us tomorrow. Friendly Scott at Young's hooked us up to diagnose after his closing hours an said it would have to get fixed in the morning. By 9:30 the next day we were happily on our way after good care, friendly service, very reasonable rates! This was an extra ordinarily good experience thanks to Young's Ole Volks Home!
Hello Ms. Archer,To respond to your post. you came to Solid Rock Auto with a misdiagnosis (need new starter) from another shop (family member), you left here with the correct diagnosis ( no starter issue) and an unwillingness to pay for the 1.5 hours of diagnostic work verifying the problems you were experiencing (Leaky intake manifold, and parasitic amp draw due to a faulty drivers door latch). Try as hard as I might; it seems you could not or would not make the connection and subsequently lied to me about going to the bank for money to pay me, never returning, It was only after I left you a voice message after several attempts to contact you, that I would now be forced to Contact The Deschutes County District Attorney and report you for theft of services did you grudgingly make the payment by mail of that which you owed, and yes Amy you did receive your discount, they are still posted, as I take nothing down nor did I dishonor my commitments to you or do I any of my customers.Thank you.Marty S.
Terry was great! I needed to get my truck ready to drive across the country and ran across his number online. He got me in quickly, replaced my rotors and pads, got a lug nut I was missing, and got me ready to go in the same day. He even found me a couple of used tires for a good price nearby. Pricing was very fair and he did a great job. Work was great, I made it all the way from his shop to my home in Memphis, tn with no problems. Thanks Terry!!!!
I had taken my car originally to another service shop and felt like they wanted to repair things that didn't need it and was way over charging for their services. A co-worker told me about Paddy’s and recommend that I have them look at my vehicle. Not only was the repair done quickly, but at a third the cost of the first shop had quoted me, plus some of the things the other shop recommended services that didn't need to be done. I so much appreciate that, and will definitely come back to. My father was a mechanic and service manager throughout his career and always treated his clients and patrons honestly. I feel my father would be very pleased with the people you have working for you and the integrity of your shop and business. Thank you for your honesty. It seems so hard to find in this world these days.
What a ripoff! Was quoted a price for brakes, but then when they got my truck, the added all sorts of extra charges. VERY rude when I tried to discuss it. Will NOT go back!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.