Suburban Relocation Systems
12024 Old Baltimore Pike, Beltsville, MD 20705
My husband and I relocated from D.C. to Oregon last fall and made the mistake of entrusting Suburban Relocation Systems with our move.
It seems that the driver, Avi, decided to make several previous deliveries in the pouring rain and neglected to do anything to protect the items in his truck, with the result that several of our possessions arrived damaged or unusable. Most upsettingly, our vintage credenza suffered extensive water damage, and our expensive (by our standards, anyway!) foam mattress arrived completely soaked. To add insult to injury, the movers then unwrapped the mattress, allowing it to seep water all over the floor, and completely neglected to mention the issue. Had I not walked into the bedroom and noticed the standing water on the floor, they would have left it to ruin our floors and us with the task of removing and disposing of it.
Our experience filing a claim with them has been equally jaw-dropping. From our claims processor's cavalier response that "Unfortunately accidents can happen that is why they are called accidents", to their deafening silence when we inquired about hopefully recovering a picture box containing framed art prints which we discovered was never delivered, to their failure to process our claim within the 120 day window required by federal law, Suburban Relocation Systems has been a nightmare to deal with.
But, hey, if paying people to damage your property and then ignore you is your thing, then by all means, work with them. Who doesn't love sitting down after a long day of work to file consumer protection complaints?
Worst Relocation services ever. Only the people who come and pickup your stuff and those who drop them off are better, somewhat professional rest the team who you deal with over the phone sucks!
The sales departments while signing you up makes false promises and others who you contact via email and utter idiots. Make false promises on delivery date and cost and insurance and penalty they are going to payoff is all rubbish. You will get tired of chasing these guys but they will never get tired of punishing you to choose them for your relocation.
Its better to dump all of your stuff rather than getting it transported by them
I lived in a 4th floor walkup apartment that could have thrown off the movers sent from Suburban relocation systems. But they had no issues with the stairs. They arrived on time which is always nice. Their packing skills were great too. They carried my furniture down 4 sets of stairs way too easily. They delivered everything in great condition all the way to my new place. Only experience makes a company provide such effortless services and these movers had years of experience.
The quote Suburban relocation systems gave me seemed quite high in the beginning. But the distance they had to cover was great as well. So I hired them anyway. I realized later why they charge that price. Their movers are no newbies. They showed up right on time and wasted no time while packing everything. Their lightning speed really made up for those extra few dollars they were charging. Everything went very smoothly, even the delivery. I really have nothing to complain about. It really was a small price to pay for the amazing job they did.
Suburban relocation systems made our move look too easy. This company is legit and they take their work very seriously. The van pulled up at my doorstep right on time. Punctuality is always very impressive. My impression about them only got better when I saw how efficiently they worked. It took them just under 3 hours to finish the whole pack and load process. Each piece of my valuables was packed with such great care. The four men wasted absolutely no time sitting around. They didn’t even ask for a break. They delivered everything on the first date set for the delivery. An old mirror was broken during the move but that’s it. Everything else traveled very well. I couldn’t have imagined a smoother move.
We hired Suburban relocation systems to move our belongings last month. It was so good to see how brave and energetic these men were. A 2nd floor walkup was no big deal to them. They disassembled our beds and carried everything else to the van waiting outside. In 3 hours, they were off. They delivered everything just on time. All our belongings made it to our new move safely and we had to nothing during this move. It was the easiest move ever.
Unfortunately, the elevator at my old apartment decided to give up on my moving day. Half the time the movers were carrying my stuffs down 5 sets of stairs. I felt so bad for them. But the men really took it in strife and kept doing their job. Both they and I were really relieved when the elevator came back to life. The whole move went very smoothly from there on. Suburban relocation systems made the delivery right on time. I tipped the men very well obviously!
We were moving last month. After looking through many companies and their reviews, we finally settled on Suburban relocation systems. Their quote seemed reasonable and the customer service was helpful enough. The four movers arrived right on the clock. They were well equipped and they packed all my valuables within just 40 minutes. The loading process took less than an hour. I did pay them for the full 2 hours. They delivered everything on time and our valuables traveled very well. Our research did pay off since Suburban relocation systems performed excellently.
I have had many favorite pieces of mine broken or damaged by movers in the past. I was really watching over the movers sent bySuburban relocation systems while they were handling my move because I didn’t want to lose more stuffs. To my surprise, these guys really did the job excellently. I gathered that they were really well trained by the company or they had too much experience. Either way, all my belongings were safely delivered to my new house. It was such a simple move. I wonder why I hadn’t hired them before!
The movers I had hired in the past were such armatures. They had no coordination among them. The same can’t be said about Suburban relocation systems though. Their crew was made up of professional, trained and organized people. They worked very cooperatively with each other, picking up where the other one left off. It was an amazing move and not one item of mine suffered any damages during this process. Thanks a lot Suburban relocation systems.
When the movers from Suburban relocation systems left my old house, I was still wondering what the hell just happened! They arrived at 9:00 am as promised, took an inventory and got to work. I was on the phone for a while after they arrived. I noticed boxes being carried out after a few minutes of their arrival. After 45 minutes, the foreman told me that they were heading off. I looked around to find an empty house! I would never know how it was humanly possible for these 4 men to finish the job so quickly! Even more surprisingly, they delivered all my valuables in the exact condition they took them. I have become a fan of these movers.
I hired Suburban relocation systems to handle the transporting of my valuables. They were simply brilliant. Everything about them, starting from the quote to the last delivery, was perfect. The men they sent were all very efficient and keen to work. They showed a lot of creativity while packing my breakables. There wasn’t even one scratch on my things when they made the delivery. I really couldn’t have asked for a better set of movers.
We hired Suburban relocation systems for our interstate relocation 2 months ago. They gave us a very reasonable quote. The movers arrived 20 minutes early for the appointment. The boys worked very fast and efficiently. They spared no details. The whole process took just under 3.5 hours and then our stuffs were on their way. We received the delivery right on the pre-scheduled date and the inventory list checked out. Nothing was broken or damaged. Both my and wife and I are very satisfied with the services they provided.
We had to relocate in such a rush. I’m so glad Suburban relocation systems could accommodate me on such a short notice. Their quote seemed reasonable enough for the current market. The four movers who arrived on time were very capable for the job. They had years of experience and it showed in the way they worked. They wasted no time and worked very efficiently. They delivered all my belongings in great condition. I don’t know what I would have done if Suburban relocation systems couldn’t help me during this move.
I just cannot stand people who are not punctual. I asked Suburban relocation systems several times not to be late. They were supposed to arrive at my house at 8:00 am. I would have been a little flexible had they been late at such an early hour. But the movers showed up at7:55 am. In fact, their call woke me up! I just knew from there on that they were going to be great. They had no issues while packing and loading my valuables. My breakables received some extra attention from the movers. They made the delivery on time as well. It is always a pleasure working with professionals who stick to their words.
I have hired Suburban relocation systems several times now and I can honestly say that they are very reliable. Many movers often complain that moving companies had lost their valuables. But they are yet to lose any of my boxes. In fact, they do the job so efficiently that my belongings don’t even suffer the slightest of damage. The crews I worked with have always been friendly and helpful. Their customer service always checks up on me even after the move is completed. That really is a nice touch. One thing to note: even if the movers finish the work early, you have to pay them for the whole hour. I think that’s a small price to pay for the amazing job they do.
I really didn’t have any faith on the moving companies. In my opinion, they are all bloody thieves. But my son kept persisting that I try the services of Suburban relocation systems while I moved from Baltimore, MD to Tulsa, OK. I have to say, my son did me a favor! The movers from Suburban relocation systems were absolute gems. They were so respectful to all the old rusty furniture pieces I own. They very carefully transported them to my new house. The whole move didn’t even break my bank account which is always comforting. I suggest everyone to hire this company.
I hired Suburban relocation systems to move my belongings from Silver Spring, MD to Orlando, FL. Everything about these guys was so professional. They were punctual, both during arrival and delivery. My belongings were very safely transported by the capable and experienced movers from Suburban relocation systems. There was not even a scratch on them when they were delivered. The movers were always so helpful and friendly. I really gained a lot of faith on them. I can’t thank them enough.