Butch's Automotive LLC
105 N Chestnut St, Belton, MO 64012
Services: Oil Change
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Never go there. They totally took advantage of my 75 yr old mother Twice! Screwed up the water pump the first time and charged over $400 for one rear break the second! Both times quoted a low price then telling her it will cost double after he had everything apart and made her feel she had no choice. Had to pay a real mechanic redo his work within one year.
I've been by this shop a few times and they are great folks. The worked me in on a quick state inspection and they also inspected a vehicle for us prior to purchasing without charging us a dime. I know my wife appreciated that gesture. We will be using this shop for our needs going forward.
I DID TELL MY BEST FRIEND ABOUT THIS PLACE AND HE HAS HAD HIS VEHICLE SERVICED THERE ON SEVERAL DIFFERENT OCCASIONS, AS HAVE I. I HAD A FUEL PUMP PUT IN, I HAD A COMPLETE TUNEUP DONE, OIL CHANGE HOSES REPLACED, ALL AT DIFFERENT TIMES, THEY EVEN GAVE ME A RIDE HOME AND PICKED ME UP, THEY ARE GENUINE PEOPLE, I HAVE NO COMPLAINTS AND WILL CONTINUE TO GIVE THERE NAME TO PEOPLE I KNOW, THANK YOU BUTCH AND BUTCH!!!
DO NOT GO THERE!!!!!!
I needed a simple stoplight switch replaced on my vehicle (a $35 part). This light is what turns your brake lights on. A simple procedure that took about 30 minutes to do.
That same day my brakes had locked up, I was barely able to accelerate, and I had smoke coming from the side, front of my vehicle. I had it towed to Harry's in Lee's Summit. They determined that my $600 worth of damage was directly related to the switch being put in incorrectly by Butch. I did get this in writing.
Turns out that I am not the first one with this type of experience. This man should not be trusted.
first let me say that i did respond to this complaint and i asked the customer to simply show me the parts and if i did something wrong i would be happy to pay for any damage but was told the parts had been thrown away and when i asked to talk to the mechanic who did the work he was never available for comment in closing i have over 3000 customers and this the only complaint to date our record speaks for itself.thank you butch,s automotive.