I am very happy with my experience moving from a Leaf 2011 to a Leaf 2013 through Eastside Nissan, both in prep and execution. While in for a s/w upgrade on the 2011, I had spoken with Jimmy Kalie about the possibility of moving up to a 2013. I liked the overview he gave me, and our discussion of the Leaf world/experience, and that he said to just give him a call when/if I was ready to look more deeply into the possibility. About 3 weeks later, I did call; Jimmy and I set up an appointment, and my wife and I came in yesterday to talk. Jimmy and Jose described all the differences between the two models, the changes from 2011, and we discussed what would work best for me now. Then we went for a good test drive, both of us taking time at the wheel. Once back at the dealership, Jimmy was very good at (and patient when) describing and working the numbers. We were both happy with the deal that was offered and decided to take it. Because I wanted a red Leaf, and no other color, Jimmy had to call around; he found one, and determined that we could have it the next day. Hurrah! We went through Finance -- everything worked well there -- and made it back home in time for our late afternoon appointment. Today, Jose called us with a heads-up that the car was in and being prepped, and that he'd be over in the afternoon. He just left, after showing me all the differences between the '11 and the '13 Leaf, setting up my Bluetooth for me, removing my personal license frame from the '11, and in general, being an excellent interface for the car swap. All the people we worked with at Eastside Nissan were friendly and attentive; our experience was excellent and left us feeling confident that we had made a good and fair deal. (We've already told our friends on Facebook all about how happy we are.)
I am deeply moved by BMW of Bellevue's kindness and warmhearted service. I had my car repaired in BMW of Bellevue, which is still in warranty period. As repairing need more than 1 day, they borrowed me a BMW 4 series car, without charge. Especially, I made a mistake in Shell gas station, added wrong fuel into the rental car. After consulted the service advisor, they arranged a tow truck to my house, and got the rental car back. I took the tow truck to their office. Then I drove my own car home, which had just been finished repairing. I think the below 3 words fit for BMW of Bellevue: Delicate, kindness, perfect. Hereby I thank the Service advisor: Mr. Josh Ellis. You are the best.
I visited the dealership 4 times over a period of 2 weeks because of interest in purchasing a Juke. Keith is an exceptional individual who handled every aspect of the process with professionalism, expertise and humor. I had heard from 4 other dealers with better sales prices during the same period and, after connecting with Keith, made a decision that I did not want to work with anyone else. He is an asset to Nissan of the Eastside and I will recommend him personally to all who inquire about my new Juke, as well as my family, acquaintenances and friends. I cannot thank him enough for making the experience a truly pleasurable and informative one. Christine L. Sell
Kimethe did a great job selling me a car. Although we came to look at the 370Z, specifically, he took us around and showed us all the models I might be interested in, like the Altima Coupe, because he listened to what I said I wanted in a car. He was friendly and considerate to the fact that I was a bit uncomfortable spending a lot on a car. But I think he also realized how impressed I was with the Z Roadster. Covertible. With all the Options. He helped me get a good price that probably made all involved happy. Thank You Kimethe, I love driving this car, and very glad we came in to look! It is a super sweet ride!!!
It was fine. Unfortunately I had to choose to replaced by transmission on my 2008 Rogue SL at a estimated cost of $4,500.00 or purchase a different vehicle. I was unable to drive the vehicle so my choice was another Nissan. I only had three payments left and was looking forward to no car payment for a while. I just put new tires on the vehicle ($1,100)and repaired the air conditioner ($750). So I just purchased an entry level Juke and will check out my options over the next year.
It was a nice experience - Matthew is a really nice person and will be an exceptional sales person. He was still getting a handle on the pricing, but it is forgivable since since he is new. The financial person that helped with the final paperwork sales was a little odd and almost stilted in his discussion, but that part of the process only took a few minutes. Fastest I have ever bought a new car and if you are shopping for a Leaf then your dealership is the place to go.
Absolutely The best service I have ever experienced. I apologize if I've misspelled Romelo. But his service was top notch.I came in with the intention of getting value out of my dollars and was given options for me to choose, no pressure, no heavy sales pitch just great friendly service. I am very please with my choice and will continue to be a valued customer. "Nissan of the Eastside" comes highly recommendedThank you
Randy and Jimmy were very friendly and professional. They were knowledgeable and worked with us very well to get us what we wanted. My only issue was the time it took to complete paperwork and drive off the lot. I was told 40 min and it took a couple of hours. We had planned around the 40 min so that we could do other things and get back to our kids at home, but had to alter our plans because it took so long.
We came to the dealership looking to find out more about the Leaf and test drive one but not looking to buy or lease at this time. We were hoping to lease one near September when our son would need a car (his dads old one) for school. Kimethe did a great job selling us on the Leaf car but we were still not going to purchase one until Nate took over and worked us a deal we couldn't say no to.
The finance department went above and beyond to make things work for me. I was offered various service plans to go with my purchase, and it was strictly informative and professional. I did not feel unreasonable pressure to choose one and felt free to decline the extra service. I had a great experience.