Roto-Rooter Plumbing & Water Cleanup
1130 140th Ave NE Ste 305, Bellevue, WA 98005
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Services: Gas Leak Repair, Plumbing, Wells, Sewer Cleaning, Drain Pipe, Water Softeners, Water Heaters, Drain Cleaning, Septic Tank
We had our sewer back up. It could have been a huge disaster, but we called Roto-Rooter and they took care of it. What amazed me was how quickly they arrived. The two men who came were courteous and got the job done quickly. The price was higher than I expected, but our coupon helped a lot with that. If it ever happens again, we will call Roto-Rooter.
Today we had a restroom emergency today and with only one in the house it quickly became an issue. We called Roto-Rooter because it was the first plumbing agency to pop up but we couldn't be happier to have received service from them. Fernando Prieto assisted us today and he was incredible. He answered all my husband's questions and showed a level of expertise that I haven't seen in a while. My husband has already left a review for Mr. Prieto but we both felt that he deserved two reviews showing how amazing he was. We will always call Roto-Rooter for any future plumbing needs and we most likely request Mr. Prieto as our plumber because people like him are rare and we are truly grateful.
Frank was the technician who came to my "rescue" this afternoon. I had slow drains and grunge was backing up in the shower. I told him that I had a feeling my drain field was failing and the septic tank had filled up even though it had been pumped just a year ago. He checked the tank and sure enough, that was the problem. He was very kind even though there was nothing he could do to fix the problem.
You want honesty? First off my appointment was scheduled for Wednesday evening. They called me and cancelled my appointment due to no technician available. They ask me if I would like for them to come out the next morning, Thursday between 8am an 9am? I said yes please because I had a plugged up toilet. So 8:30am rolls round the next day and I call dispatch to see where they are. Dispatch has no notes that they were suppose to be out to my place this morning! So they finally show up at 10am and in the process of unclogging my toilet the technician breaks a plaster Paris fish my wife hand made in Mexico when we were on vacation a few years back.
I tried to fix my clogged dishwasher myself and made a total mess. RotoRooter was out within an hour to help. Drew was fantastic, professional, friendly, patient with my barking dogs and actually saved me a lot of headache because guess what..The clog WASN’T my dishwasher!! It was the air gap! He fixed it quickly, offered great advice for another issue and I look forward to working with RotoRooter again for all my future projects.
Roto-Rooter sent a technician, Tim, to our house to look into excess water usage. He did a home walkthrough and an external walk around. He presented me with a course of action after performing an initial water isolation. He answered my questions and provided a path forward.
I engaged roto rooter for clearing up the bath tub block that was causing water to be clogged. I got immediate appointment on a Saturday and they called half an hour before reaching home. Upon arrival, he inspected the situation and quickly knew what needed to be done. He got the equipment and cleared the block within half an hour. After he was done, he cleaned up the tub as well. I liked his professionalism and immediate response. They had a flat rate of 430$ but an online coupon will save you 40$.
The technician was on time and gave us adequate advanced notice prior to arrival. The technician was thorough in the inspection and replacement of my hot water line, valve, and drain pipe and even informed me that my water heater wasn't up to code - to which was fixed. Before leaving, the technician double checked all work to ensure there were no leaks and cleaned up. The work of course also comes with 1 year of guarantee leaving us feeling very confident that no problems should arise in the near future.
we had a leaking kitchen faucet - Miles came out and said we needed a new faucet - picked one up and he came back out for the install - very professional, punctual, knew what he was doing and a pleasure to work with....answered questions about older pipes in the house, etc. highly recommend Charles
We called Roto-Rooter at 6:00am with a clogged tub. Their response was fast and professional! They asked lots of great questions to get an idea of what the problem might be and what kind of troubleshooting we had already done. We were told that someone would show up with a few hours and were pleased to learn that it was going to be earlier than we had expected. Casey showed up right on time! He was very knowledgeable. He assessed the problem, brought in the big tools and was done within 45 minutes! The bathroom was spotless after he left! He provided a drain cleaner free of cost and showed us how to use it once a month to keep the drains cleaned. My experience with Roto-Rooter was awesome and Casey was very professional and helpful!
I have had Roto-Rooter come out to my place 3 times and I finally found a plumber that was exceptionally good at his job and really cared about delivering high quality service; he’s name is Shaun Tahj and if you get him as a plumber you will be most satisfied with your services. Thank you Shaun!!