Factoria Hearing Center
12600 SE 38th St Ste 104, Bellevue, WA 98006
12/26/2010Provided by Citysearch -
The 10/26/10 review by 'Aldie' is a vicious fabrication of the truth. This cannot be the same Dr Littman and wife, Bianca, that I had the pleasure of meeting and working with. I am offended by this nasty review.
I was referred to Dr Littman by a friend who urged me to see him before replacing my hearing aids. I try to get services close to home or work for convenience. Since aids are very costly, I made an appointment for a consultation. I drove 45 minutes to his office, thinking I would see him once for his professional advice, and purchase aids from a more conveniently located audiologist.
Having experienced the services of many audiologists in the past, I knew that I had made an excellent decision as soon as I met with him. Dr Littman's calm, caring, professional demeanor is something I have never experienced with other audiologists and their staff.. He patiently educated me about my hearing loss and answered all of my questions. The appointment was totally unrushed and although I was concerned that I was taking too much of his time, I was reassured that the time was provided for me. Dr Littman never tried to 'sell me' any aid. When I asked for his recommendation, he explained the features of each one for my hearing loss and provided me with several 'loaners' programmed for my hearing loss, so I could test them myself, with no time limit to return them. I was NEVER urged to make a decision. I finally did purchase aids and a bluetooth transmitter from Dr Littman after finding the one that was ideal and most comfortable.
Dr Littman's wife, Bianca, a major asset to his practice, is dedicated to the care of his patients. Dr Littman provides unlimited batteries for the aids. I neglected to take the batteries that he prepared for me before I left his office. Bianca sent them FedEx so I received them the next day. I cannot say enough positive things about the quality of care and competence of the office staff.