1407 132nd Ave NE Ste 3, Bellevue, WA 98005
Phone: (425) 455-8552
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Please do not take your car here, you will regret it. Autologic has to be one of the worst auto repair shops I have ever been to, by far.
Autologic is a completely dishonest with zero regard for "Customer Satisfaction" even though it's stated as a priority on their website. They will say anything and everything to get you in the door, lying to you along the way and hope that you are too clueless to know that they are taking your money and scamming you.
04/13/2012Provided by Citysearch -
I have a really high expectations when it comes to customer service. this place is AMAZING!
people are friendly, they shpow you everythign bout yoru car, and explain everything.
they have great discounts for MSFT Prime and AAA members.
and they do their best to get your car fix as soon as they can.
i had a problem with my brakes, and I called them on thursday afternoon, I got my cr back in less than 24 hours, not only they fixed the brake, they also fixed the door (was making some noise, oil it) check all the fluid for free.
I had taken my car to chrysler dealership and they would never fix a single thing extra if you havent paid for it or is not in the list, but these guys, fixed the small things that meant a lot to my experience.
I also asked them to look for my gf's ring that she had lost in my car a couple of weeks ago, and they found the ring for me!
These people are great!
specially the manager Domenic.
02/21/2012Provided by Citysearch -
Not only do I take my car to AutoLogic and only AutoLogic, so do my Cousins, Parents, Grandparents and Friends. We are all very pleased with the HONESTY and PROFESSIONAL SERVICE that we receive EVERY time. The Service advisors are always UPFRONT and FRIENDLY with us every time we bring our cars in. They are always accurate on pricing down to the dollar and if something unforeseen shall arise that pushes the original estimate up above the agreed upon amount, they ALWAYS call and ask for authorization to move forward.
It deeply disheartens me to read reviews of our FAVORITE shop like the one Hedmill posted. Clearly this person is trying to give a bad name to a business that is in no way, shape or form deserving of that review because they had a bad day and wanted to take their nonsense out on someone else. They really should READ and LISTEN to what they are being told before authorizing service of any type to their car. Like the old saying goes ?READ BEFORE YOU SIGN?.
I had brought my vehicle to Autologic when the check engine light came on. I chose Autologic based on a referral from my coworker. The technican explained that it would be $113.22 for the work which involved checking why the light was on as well as repairing whatever was wrong as long as it was minor. I agreed to the charge based on the understanding that Autologic would be able to amend the problem.
They called a few hours later and said that the problem was a minor computer problem that could be fixed free to charge by the Nissan Dealer. When I went to pick up my vehicle I was informed that I owed $113.22. I explained to the techician that I did not think it was fair to be charged over $100 for the 5 minutes maximum that it takes to do the diagnostic since the didn't do any repairs on my vehicle. I was told that I needed to pay the charge and that no negotiation would be made. The technician refused to eliminate or even slightly reduce the exorbitant charge.
Don't make the same mistake I did. Go to Aamco in Bellevue where they'll check your engine light for FREE!
04/21/2010Provided by Citysearch -
My office is right down the road from them in bellevue. So on the day my car was acting up I drove over and dropped it off. They were nice enough to drop me off at work and then they picked me up once the car was finished. It was very convineant and allowed me to work without missing much of my day. On top of that my car has run like a top ever since.
11/11/2009Provided by Citysearch -
I recently took my car in for a new battery and regular servicing after reading all the glowing reviews on Angie's List and here. All it takes to experience the difference is one call to the shop. You are immediately treated with genuine courtesy & respect by the very pleasant staff. This is so rare with auto shops that we have all come to expect to be brushed aside, put on hold and treated like we are a nuisance. Not here. When I arrived they told me everything they were going to do and how much it was going to cost. They call you if anything is found that will cost above that amount, and they don't do unnecessary repairs...a huge relief in itself. They can explain exactly what's going on with your car in a way you can understand, because THEY understand. When I picked up my car from them, it was running like the day I bought it (and my car is 9 yrs. old). I was on cloud nine. After 30 years in Bellevue, I finally have found ""my shop"". Save yourself the wait and call them today.
11/10/2009Provided by Citysearch -
i have heard from a very reliable source who sais that they are writing there own reviews because what customer is really gonna be that descriptive about how clean the shop is and organized there tools are and how they are covered up and the aaa operator quickly suggested them i think that is a lil to quincidentle. and they saved them in over $800.00 in parts alone the shop wouldnt even make money. im not for sure about this and hate to say something thats not true but just use commen sense and base your opinion on what you read in the reviews and you make the decision to see if you think they are actually real my opinion is that there are not and i dont believe any customer would have this much information about a shop and be that descriptive why would a customer think of facts that only a shop manager or owner would i mean come on now really thats not very honest if it is fake but i would love to meet the customer that did write that if they did
10/09/2009Provided by Citysearch -
I brought my 95 volvo 850 GLT to fix a few problems in Feb 09 and was recommended to replace a ton of stuff. Since I was going to give the car to my 16-year-old so I feel obligated to make sure the car is safe. I paid more than $1000 for the work. In less than 2 months, the coolant in the car started to leak, I brought the car back thinking that it is still within the warranty of the previous service. I was told to replace radiator and again charged $600. Not long after, the air conditioner broke down. I was too afraid to go back to AutoLogic. I don't trust them anymore. I think the reviews here sound too good to be true. The consumer checkbook just gave them an ok rating. For me, Autologic is a nightmare.
02/20/2009Provided by Citysearch -
Full discloser: I am a customer, I am also a friend. I know that Autologic will never do anything that isn't necessary, will not charge you more than the market price, will never lie or evade or cheat. I know that the technicians at Autologic are fully qualified and trained. I know they keep current on the latest technologies and attend ongoing education. I know that they are dedicated to service and customer satisfaction.
Autologic has the highest AAA rating - and that does not come easy.
I know that when I go out to dinner, or watch a football game, or go flying with the owner of Autologic, the topic of his customers always comes up - he never stops thinking about you.
I promise you, you could never find a better, more honest, technically superior, customer oriented auto service than you can find at AutoLogic.