Roto-Rooter Plumbing & Water Cleanup
110 W Main St Ste 160, Belleville, IL 62220
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|Mon - Sun:|
Emergency Service: Yes
Free Estimates: Yes
Same Day Service: Yes
Carl of Roto-Rooter was very professional and courteous. He worked diligently for about three hours removing a rotted pipe below my first floor sink and installing a new sink I purchased. It was not an easy job but Carl had the knowledge and tools to complete both jobs. Thanks Roto-Rooter!!!
Needed them on a weekend, they took the call and showed up within the hours. Took care of the problem, and Miquel even discussed what problems we were experiencing since this is the second time this week we had to call a plumber for this same problem. (Different plumbers) He provided some advice that we will probably follow up on. Thank you.
Everyone I spoke to and met during this first encounter with Roto-Rooter was truly exceptional. The schedulers were pleasant, helpful, and personable. The technician was prompt and patient. The plumbers and their supervisors were prompt, patient, customer-oriented, skilled, and trustworthy. Absolutely, none better! I delayed my stoppage too long, not knowing how quickly and professionally my issue could have been resolved sooner. Thank you to everyone! Matt and Mike were especially superb!
This was a follow up to a service I had six weeks prior. It was much better than the original experience. I wish Mike had been the first plumber on the job for the original sewer back up. He was very knowledgable and quickly got to the job. He recommended we find the buried clean out box in my front yard.
He found it quickly dug it out. He also found exactly were the clog was in the drain and quickly cleaned that as well. He recommended some preventative solutions to stave off future problems.
Next time I call Roto-Rooter, I'll ask for him by name.
Exceptional same-day service that went seamlessly from problem appraisal to job completion. We were comfortable with the representative, Jim (1290), with his job assessment. He offered an estimated cost for the job including a full explanation with regard to things he could encounter w/additional cost impact. As a result of his full-disclosure we did not feel the need to get comparative bids and authorized the work... done same day. Completely satisfied with Roto-Rooter and highly recommended.
The icing on the cake? No plumber's butt in sight. :-)
Michael Harris was great. He came and was able to get our basement bathroom toilet drain cleaned out. He did say that it needed it. He was very professional and gave us ideas on how to keep the drain clean. We would certainly use them again. Highly recommend them.
Yesterday a young man by the name of a Hasan ID number 5506 came out to my home for a sewer line back up in my basement. This young man was very knowledgeable and professional from the beginning of the conversation to the end of the conversation. I never thought about using Roto-Rooter in the pass, but because of the service I received yesterday I plan on referring Hasan and Roto-Rooter to all my friends, family members and coworkers. Thank you again for the great service. Ms. Williams
On the coldest day of the year Steven #854 showed up and tackled the clogged sink with the ease of a true professional. He explained the situation before starting and quickly took care of the problem. He was very personable and friendly and even under the circumstances it was a pleasant experience overall. If we ever need sewer or plumbing services again, Roto-Rooter will be our first choice.
Steve was super friendly and very quick. He explained everything in an easy to understand fashion. I was impressed with how clean the area was around my main drain after he was finished - it was evident he took the time to tidy up before he finished! Thanks Steve!