Festival Spirits Wine & Deli
5 Bel Air South Pkwy Ste 227, Bel Air, MD 21015
(410) 515-9191Add Hours
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I've frequented this store for the last 2 years. I've experienced poor customer service more times than I should've. I"ve noticed that when the boss Is in the store, he smokes without consideration to others. Btw.....smoking within a business I unlawful!!! They don't even greet you when you come inside the store. I've gotten my last bottle of wine from this mock business.
09/10/2011Provided by Citysearch -
This place is unprofessional at best. Their prices on the shelf don't match what they ring up at the register. If you call attention to this be prepared to be cussed out (including multiple f-bombs), insulted and provided with an absolutely awful experience. Oh, and they don't take returns even if you just walked out of the store and then came right back in with the receipt and unopened six-pack.
This is seriously the worst liquor store around. Don't go there. They're beyond rude and don't deserve to be in business.
05/11/2010Provided by Citysearch -
When Liquor stores are a dime a dozen, I would expect the people who work there to be at least nice, that it not the case here.
While a number of the male employees are friendly they seem to be less then knowledgeable and the one female employee I have encountered on a number of occasions is down right rude.
In this economy customer service is very important. I will have to take my money someplace else and I advise everyone to do the same.