Double T Diner
543 Marketplace Dr, Bel Air, MD 21014
No coupons available
Awful experience. Waited for an hour after making a reservation 2 hours before our arrival. Line was long but I called to let them know we had a large party coming in, 2 hours before hand. After waiting for 45 minutes we watched them sit many people, we approached host again he was RUDE and clearly not going to make tables available for us. We left after another 15 minutes and went to a much better place ....Bushmill Tavern and had a much better dining atmosphere. What a waste of time, NEVER GOING BACK THERE!!!!!!!
HORRIBLE PLACE! I was hired as a server there in April 2014. I hadn't even been there a complete month & they fired me. Yes, I made a mistake. I ordered a "Tuna Melt Sandwich" for a customer, who had actually wanted a "Tuna Melt Panini". I quickly ordered the correct food, put a rush on it, and DISPOSED of the food that had sat in front of my customer for a good 30 seconds while I passed out the remaining food to others at the table. In my opinion, once food has been placed in front of a customer, it is contaminated. You DON'T return it to the kitchen! It seems the owner is way more concerned about money than he is the health and safety of his customers. I can also say that after being an employee there, I will never be able to eat there just knowing how they handle their food. Your broccoli has been grabbed BARE HANDED and shoved into a bowl. Servers dip French fries into the different dressings and "snack" while waiting for your food. The kitchen staff has NO MANNERS. I have witnessed at least one guy back there smoking a cigarette while cooking and I've seen multiple staff trying to secretly pass beer around (Rolling Rock to be exact). So, they're back there drinking. Be concerned! If I can get fired for not returning food to the kitchen, that probably is a good sign that they would NOT hesitate to "RECYCLE" certain things...
THE WORST RESTAURANT IN BEL AIR! They don't even deserve one star. How can you ruin a simple pancake breakfast? This diner managed to do just that over the weekend. As if the food was not bad enough, the place was filthy, and the wait staff was rude. My husband caught our waitress drinking out of my glass before delivering it to our table, and she looked like she had the flu bug. Good luck telling Nick (the owner) because he will do nothing about it. AVOID THIS PLACE!!!!!
DIDN'T RATE THIS DUMP ZERO STARS because the website would not let me. After being seated, we felt bad for the employees when they told us that this diner had to cut back on its business hours. After this evening's experience, we know exactly why their sales are down. The food was mediocre, and the service was terrible. I tried to leave zero stars, but one star is as low as Yelp will allow us to go. A decade ago this diner was packed, and understandably so. Once upon a time, the food and service were excellent. This evening, we (a party of three) were served stale bread, dry meatloaf, a dry Panini sandwich, and a soggy gyro. The French fries were overcooked and salty. Stuffing most of our meals in carry out bags, my wife offered this diner a chance at redemption by selecting one of their desserts. The waitress was extremely good at enticing my wife to buy a dessert (for a larger tip?). The dessert was actually pretty good (they must have an outside party prepare their desserts). Before she could eat half of her dessert, the shift manager shut off the lights to our section of the diner. Assuming that this was an honest oversight, we called him over to our table. To our dismay, we learned that his actions were deliberate, and he refused to turn on the lights. He insisted that we had to hurry along because the diner closed at 10:00pm - it was only 10:05pm when he shut off the lights! By the way, their website was misleading because their official closing time is actually 11:00pm, not 10:00pm!! To add insult to injury, the manager rudely turned off the lights to their parking lot before we could get to our cars. Walking with the assistance of a cane, I could have had a bad fall. So if you are disabled, eating at this diner is a risky proposition. With a clown like this manager running the show, the owner better have a great insurance policy and/ or lawyer. Had we been notified of their rude lights-out policy, we would not have only passed on dessert, but we would have passed on this dump altogether. Going forward, we are going to pass on this poor excuse for a restaurant, and we suggest that others do the same. My wife has since followed-up with "Nick", the owner. Nick informed us that he was actually on premises yesterday evening, but he apparently avoided us. Two minutes into her conversation with Nick, the problem with this diner became obvious to my wife - THE OWNER. The buck didn't stop with the owner, as Nick is just as bad as his incompetent and rude staff. There are too many good restaurants in Bel Air, MD to settle for the Double-T Diner!
Gee, I remember when the Double T Diner first came to Bel Air. It was anxiously anticipated. The waiting line used to stretch out the door. You don't have to worry about lines now, you can go right in and get a table. The servers/wait staff are certainly an eclectic group (not that there's anything wrong with that)
The Double TT Diner in Bel Air, MD used to be good. Now the quality of the food is only fair. I have had two salads there recently that I actually had to take out the white core of the lettuce from my salad bowl. One was the side salad, so it was semi okay. the other was a meal salad, for 10.95, hello, for a Greek salad with chicken on it. Yikes. Then to have great chunks of onion and no Green pepper, non fresh grape leaves, cold chicken. Apparently they did not make my chicken for my order, it must have been sitting around. And the whole staff has completely turned over, I used to go there a lot and the manager and the hostess knew my family and I. Now everyone is new. One of the great things that can possibly happen in a diner is that the family that runs it becomes an institution for your family.
Well, the worse of the worst, was when I went for my birthday on Nov. 23. I got the Crab Cake dinner. I have never ever had a Crab cake with so much bread and almost no crab. It was awfull. What Marylander leaves their crabcake uneaten, well I had to. I may be spoiled after working at Della Notte and getting their fabulous crabcakes for lunch most days. But I did remember the Double TT Diner's crabcake being much better. Who is minding the food quality and the kitchen.
Unfortunately Bel Air is Chain Restaurant heaven and now the Double TT Diner is just one more of the chains.
The service was slow and just the worst. Brought the wrong orders, forgot the kids food, hot foods were cold, cold foods were room temp. Forgot to bring our dinner rolls and when we asked for them we were given a basket of rolls that had mouse poop right under the rolls. We were given food from another table. When we finally said that's it we gathered our kids and went to the register to pay and we calmly voiced our complaints. The manager yelled at us very nastily saying they were getting numerous complaints about our baby crying. Geez he was 2 months old and hungry - he quieted as soon as I gave him his bottle and he ended up falling asleep for the rest of the time. They never did acknowledge our complaints, acted like we never said a thing.
11/27/2006Provided by Citysearch -
Good food, hot and delicious...hard to get seated on weekends...but for not accepting reservations, what would anyone expect? The dessert case is loaded with highly satisfying confections that would please any pallet...Overall pricing is in the moderate range....