Searched several sites and called -same pre-recorded message- could not verify holiday hours!!! Needed to know if the Lab was open the day after New Year's Day 01/02/2017. Absolutely the most frustrating waste of time. The website should show days not open for patients!!!!!!!
This lab states that it opens at 7 a.m. The first staff member did not arrive until 7:05. The first customer did not get called until 7:20. It is ridiculous. Also, my doctor's office ALWAYS needs to call them to get my results. No one there works with any urgency. I wish I could give 0 stars.
Can't say enough about the lab techs at this location. Had to take my 5-year old granddaughter for some lab work -- she was very fearful of this and the techs were gentle and wonderful to her and got her through this procedure a lot easier than expected. Upon putting her in the car to leave, she fainted and I immediately took her back in to them. They took charge instantly -- and stayed with her until she had recovered, and then called us later that day to make sure she was doing fine. Five stars is not enough!!!
I prefer Quest Diagnostics at Forest Hill over any lab in the area. Rarely has there been an unreasonable wait time. While this particular office is small, the phlebotomists and staff are always personable, attentive and have a great attitude. Unfortunately that has not been the norm at other area labs I have gone to. Whether there for myself or older patients (my mother and mother in law in particular) the service has always been exceptional.
AWFUL, AWFUL, AWFUL experience with my 3 year old daughter. The tech said they had 13 years experience but she was TERRIBLE with kids. The receptionist was snappy and rude. DONT take your children here!!!!!