Courteous, professional and the everyday 3 for 2 deal has saved me a small fortune!
Dawn obviously has issues because Mimi doesn't have a disrespectful bone in her body, best dry cleaners and best service in Maryland.
love miss lee, she takes good care of her custumers and calls if things are done early. their alterations are always done very well.
Horrible place, I wouldn't recommend for anybody.I have had the worst experience ever with this place ... let me explain what happened. Last week my daughter had to drop a long maxi dress to just hem it, cause it was too long for her, when she was dropping off the dress, she asked the lady who works there ( I assume she is the owner of the place cause she is there all day everyday) how much it will cost for her to do work and if she can pay it now, the lady told her that she can pay when she will pick up the dress and didn't even mention the price the lady said she will call her when it will be ready for pick up. so my daughter left the dress and waited 5 days for the call. Five days later she decided to just stop by and check if her dress is ready. When my daughter asked for her dress the lady told her that its almost ready she just needed to press it and also told my daughter that it will cost $85. She also told my daughter that she has to pay cash only. When my daughter told me that she has to pay $85 just for hemming the dress (by the way we paid $60 for it) I was speechless. Anyway long story short I went to the place and told that same lady that her price was too ridiculously high and since she never mentioned it before it was even worse. She refused to give the dress back and was really rude to me throughout the whole process. I eventually had to call the police just to get back the dress. In the end I still had to pay $50 for the work that she had done.
I was traveling for a business trip for 3 weeks and took over 20 articles to them. I picked up my clothes and took them straight home and hung them up. That night I took plastic off to pack and ALL (except 3 pair of pants) were completely wrinkled~~suit jackets, dresses, etc! I had no time to do anything and called early in the morning and spoke with MIMI? who was disrespectful, called me a liar, argued with me about every little detail, hung up on me stating she had no time to talk & to bring them back (I simply asked to have my money back for the pressing)!! It isn't the actual quality I am upset about (as maybe they had a new press person or they had a bad day) as much as how I was treated! I went to pick up a prepaid jacket that was supposed to get a new zipper and again MIMI treated me horrid refusing to provide the owner's name, calling me a liar, instead of simply refunding the prepaid jacket monies. DO NOT TAKE CLOTHES HERE!
Krohs keeps my clothes looking like new. Alterations are expert and well worth the cost. I have been a customer for years and I have never been disappointed. I recommend Krohs to everyone in Bel Air.
Clothes come out perfect every time. Prices are great! Very friendly employees. Alterations for my daughters prom dress could not have came out any better.
I go there for years and I am always very happy with there service. They hard working people and always friendly. My husband fergets money in his pants pockets sometimes and they always give it back to us. Very honest people.
Damaged a suit coat and not only denied it, but accused me of knowing it was damaged when I brought it in.