After hearing how great the food and atmosphere was at 510 Johnny's, my boyfriend and I went in on the evening of Sat, 3/3. What a huge disappointment! After checking in and being told that there was a 5 min wait, I watched the male hostess seat guest of the same party size ahead of us but came in well after us. I never said a word, but I made a mental note in my head. Another 510 Johnny's employee also noticed that the hostess was seating people ahead of us and right in front of us said to the hostess, no, this couple is ahead of that party. The hostess completely disregarded his co-worker and continued to seat others ahead of us. When we finally got seated by the employee who noticed that we were being ignored, we took a few moments to review the menu. A few min later, that same employee returned and asked if our waiter/waitress had come to greet us. I told him, no, nobody had come over to our table. The employee assured us that he would get someone to help us promptly which he did. Seconds later, a waitress arrived at our table, introduced herself but made it a point to tell us that she was not going to be our waitress but that she was just there to get us "started". My boyfriend ordered a glass of water and I ordered a club soda. It was at this point that I expressed to my boyfriend that I felt very uncomfortable and not welcomed at this establishment. We decided to cut our loses at this point. I could not sit and dine in a place where my boyfriend would have been spending a decent amount of money and we weren't even welcomed there. I placed a $5 bill under the club soda and we quietly departed. The good news is, we ended up at another nearby eatery which was much more diverse and inclusive. We had a wonderful meal and good conversation reflecting on our experience at 510 Johnny's.
Awful experience. Waited for an hour after making a reservation 2 hours before our arrival. Line was long but I called to let them know we had a large party coming in, 2 hours before hand. After waiting for 45 minutes we watched them sit many people, we approached host again he was RUDE and clearly not going to make tables available for us. We left after another 15 minutes and went to a much better place ....Bushmill Tavern and had a much better dining atmosphere. What a waste of time, NEVER GOING BACK THERE!!!!!!!
11/18/2016 @2:15pm Ordered a chicken salad, chicken was still raw. Returned the salad and the manager never apologize for any inconvenience, he gave me the money and walked away. Never eating here again.Horrible service from the kitchen and manager.
Service was horrible! Environment wasn't friendly, especially the waitress! I'm like can you at least put a fake smile on your face!!! The endless app suppose to keep coming. The appetizers was eaten within 5 mins and instead the waitress asking oh you want me to put in another refill, she will wait to come around 10 mins after we finish and have to wait another 10 mins for the refill to come out. Only had 2 refills because it was so extremely slow and was there for almost 2 hours. She didn't even refill my drinks without asking. I normally leave $15 and $20 tips but I wish I could have subtract $5, I never been treated so horrible at a Friday's. So absolutely no top left! Rule of thumb... stay away from this one! Even the manager could have cared less about what happened. I can continue with what else went wrong but naw, I'll keep it short.
HORRIBLE PLACE! I was hired as a server there in April 2014. I hadn't even been there a complete month & they fired me. Yes, I made a mistake. I ordered a "Tuna Melt Sandwich" for a customer, who had actually wanted a "Tuna Melt Panini". I quickly ordered the correct food, put a rush on it, and DISPOSED of the food that had sat in front of my customer for a good 30 seconds while I passed out the remaining food to others at the table. In my opinion, once food has been placed in front of a customer, it is contaminated. You DON'T return it to the kitchen! It seems the owner is way more concerned about money than he is the health and safety of his customers. I can also say that after being an employee there, I will never be able to eat there just knowing how they handle their food. Your broccoli has been grabbed BARE HANDED and shoved into a bowl. Servers dip French fries into the different dressings and "snack" while waiting for your food. The kitchen staff has NO MANNERS. I have witnessed at least one guy back there smoking a cigarette while cooking and I've seen multiple staff trying to secretly pass beer around (Rolling Rock to be exact). So, they're back there drinking. Be concerned! If I can get fired for not returning food to the kitchen, that probably is a good sign that they would NOT hesitate to "RECYCLE" certain things...
THE WORST RESTAURANT IN BEL AIR! They don't even deserve one star. How can you ruin a simple pancake breakfast? This diner managed to do just that over the weekend. As if the food was not bad enough, the place was filthy, and the wait staff was rude. My husband caught our waitress drinking out of my glass before delivering it to our table, and she looked like she had the flu bug. Good luck telling Nick (the owner) because he will do nothing about it. AVOID THIS PLACE!!!!!
DIDN'T RATE THIS DUMP ZERO STARS because the website would not let me. After being seated, we felt bad for the employees when they told us that this diner had to cut back on its business hours. After this evening's experience, we know exactly why their sales are down. The food was mediocre, and the service was terrible. I tried to leave zero stars, but one star is as low as Yelp will allow us to go. A decade ago this diner was packed, and understandably so. Once upon a time, the food and service were excellent. This evening, we (a party of three) were served stale bread, dry meatloaf, a dry Panini sandwich, and a soggy gyro. The French fries were overcooked and salty. Stuffing most of our meals in carry out bags, my wife offered this diner a chance at redemption by selecting one of their desserts. The waitress was extremely good at enticing my wife to buy a dessert (for a larger tip?). The dessert was actually pretty good (they must have an outside party prepare their desserts). Before she could eat half of her dessert, the shift manager shut off the lights to our section of the diner. Assuming that this was an honest oversight, we called him over to our table. To our dismay, we learned that his actions were deliberate, and he refused to turn on the lights. He insisted that we had to hurry along because the diner closed at 10:00pm - it was only 10:05pm when he shut off the lights! By the way, their website was misleading because their official closing time is actually 11:00pm, not 10:00pm!! To add insult to injury, the manager rudely turned off the lights to their parking lot before we could get to our cars. Walking with the assistance of a cane, I could have had a bad fall. So if you are disabled, eating at this diner is a risky proposition. With a clown like this manager running the show, the owner better have a great insurance policy and/ or lawyer. Had we been notified of their rude lights-out policy, we would not have only passed on dessert, but we would have passed on this dump altogether. Going forward, we are going to pass on this poor excuse for a restaurant, and we suggest that others do the same. My wife has since followed-up with "Nick", the owner. Nick informed us that he was actually on premises yesterday evening, but he apparently avoided us. Two minutes into her conversation with Nick, the problem with this diner became obvious to my wife - THE OWNER. The buck didn't stop with the owner, as Nick is just as bad as his incompetent and rude staff. There are too many good restaurants in Bel Air, MD to settle for the Double-T Diner!