Jones Junction Toyota has perks if you buy a car or truck there including free lifetime oil changes, free manicures, free hot dogs and burgers but they lack in service. The free oil changes generally take almost 2 hours to complete and no matter how new and good your car is, they always try to upsell unneeded work. Everytime I bring in my vehicle I have to wait almost 10-15 minutes before I am acknowledged then wait 2 hours to get my car back for even the most mudane job. Often I find a grease stain on the driver's seat, the stereo turned up loud, and soap suds on the exterior. If they focused less on the shoe shines, manicures, and free food and more on the vehicles I will change my rating to more then just two stars.
Work was done satisfactorily but no one called to say it was done. I had been there before with the same problem and was told that they could not find any problems. Then received a recall notice a few months later with everything I came in for previously.
I bought the free lifetime oil changes for my new Venza but I never make any service appoinment over the phone in the same day. bring the car in without appointment usually takes two hours to get it done.
Nothing but good things to say! Went in, was guided through what they had, bought a bike and that was that! Everyone was very friendly.
good location, website link and phone and address. I've wanting to get nissan Altima for a long time.