I have been getting my laundry done at this place for over a year. I get this service done due to an injury and not being able to lift things. The last several times my clothes have come back "manhandled" you could say and either half folded or not folded at all. Every time I tell them to do something they ignore my request and do it how ever they want. Today was the last straw for me and I will NEVER return! Not only did they refuse to help me lift the bags into my car, which they normally do for me as they know I'm injured, but they overcharged me $10 for my child's blanket which they have never done in the past. They claim that its a comforter even though its a blanket for my 3yr old son. On top of that I get home and put all of my clothes on my scale and they charged me an additional 10pounds of clothes. I guess they just don't want my business and they did this to make me mad enough to not return. They need some serious help if they are going to treat customers like this. I'm also reporting them to the better business bureau. Unless you like to be overcharged and have your clothes washed unprofessionally I suggest you go elsewhere.
I have experienced both doing my laundry there and having them wash my stuff. Overall the experience has been positive as the place is the cleanest laundry facility in town. I have never had any issues while doing laundry there myself, quite different story though when they do your laundry. First of all you are paying for a service so you expect a certain kind of care for your clothes; they dont always do this. You have to give complete instructions to do your laundry the right way and I'm talking about normal common sense things. I have tried several times to explain to them what I need, but the only person who cares is the owner and she is not always there. Many of the girls just ignore your wishes and do whatever they want anyway nor do they even want to hear what you have to say. Also, there is one girl who works there who really does not enjoy her job nor should she even be there. She is very rude to everyone and I mean everyone and has a look on her face like she is being forced to work. Someone told me she might be the owner's daughter. The times I have gotten my laundry back handled nicely is when I know that the owner or someone else who cares about their work does it. It's ashame that this place can't have a "consistant" decent wash/fold service as everything else there is nice.
Very nice only 30 mins from Kenedy for you oilfield guys