Bike has been in shop going on 5 weeks now. After 19 days I was called and told it was fixed and ready. I went to pick up the bike and the little whining noise in the primary/transmission area had been "fixed", not. It was now a much much louder deep growl and they wanted me to go ahead and take the bike. It's now been another 2 weeks and was promised the bike today and much to my non-suprise it wasn't ready. They said now it would be late tomorrow afternoon before it would be finished:( I have now missed one vacation and a couple of Toy Runs that I wanted to participate in. Five weeks to replace some bearings in the transmission seems a little excessive, especially with that high dollar extended warranty I purchased. I think what upsets me the most is their lack of keeping me informed on the progress. I don't think a call at least once a week is to much to ask.
Bought a 2011 ultra limited from Adam Smith in Bedford. Sales people are great, service is by far better than other places I have been. When I bring my bike in I'm always greater with a smile and what can I do to make this the best harley dealership you will ever deal with attitude from everyone…
So i decided to come in at the end of the day and be that guy before close to look around. I saw the bike i wanted outside. I walked inside and saw a employee at the door ready to greet me. Wow end of the day closing after a 12 hour day and this guy is ready to take care of me. I was impressed. …
The parts selection was great Jules helped me find some upgrades for my new bike and they had everything instock. Even though I did not buy my bike there they treated me as if I did they will have earned my parts business!!!
Great dealership! The entire staff is on point and will do everything they can to make your deal happen! To Danny, Bobby, Darrell and the rest of the AEHD crew - thanks for an amazing bike and buying experience!!
Neither myself, nor my wife look like a biker. It was intimidating walking into yet another Harely store. The folks at the Garland shop (Dallas Harley) made us feel welcome as soon as we came in the door. Clearly all stores mean well, but this store followed through. Before I left, the owner …
2326 S Jupiter RdGarland, TX 75041
From Business: Aftermarket Harley Davidson Parts & Accessories Dallas|Hardware and Hinges Saddlebags Fairings Glove Boxes Speaker Lids Speaker Pods Tour Paks Backrests Riding Accessories
professional, customer friendly, stays in contact with rider, brings snacks and water, quality equipment with a CAMERA to watch my bike in transport!!! fair pricing and great advise on how to pay for the tow.what more can you ask for?????
LOOK NO FURTHER!!!!!!!! This is the ONLY place you will want to ever take your car or refer to your friends and family!!!!! Russ is only 1 of 3 Master iCar 7 Seal Gold & Master ASC certified technicians. I have NEVER experienced customer service to this degree!!!! Russ and team are the ep…
22. Two Wheel World
1922 W Pioneer PkwyPantego, TX 76013
From Business: Two Wheel World Specializes in motorcycle service and repair, motorcycle and atv sales, motorcycle parts and accessories, as well as motorcycle apparel and helmets. We have licensed mechanics and have been in the business for over 35 years. We look forward to helping you in the future.
Dave the finance guy made the paperwork very easy and painless. It's great to be able to buy a motorcycle from guys who actually ride and knows what they are talking about. I will definitely be buying from AMTC again.
24. Two Wheel World
I have been doing business with Two Wheel World for years now due to the expertise of the staff, the parts that are always available, mechanics that are able to fix our Harleys or our dirt bikes, and their selection of merchandise. When we encounter issues with our bikes, that we can't diagnose…
hey.. these folks are great.. they came and met me at the airport.they could not have been any nicer and made things more conveinent for me to rent from them. i would highly recommend them to anyone coming in on a trip and want to ride. nice bikes. all in great condition. and when i come int…
I called before i made the long drive for small LED parts. They said "oh surr we have a good selection of license plate LED's, 50 minute drive later i find nothing but one of the many employees looking in a generic accessories book saying: "we can order this for you". Are you kidding me.....
Nope. Would not pass my rear tire on state inspection although it met specs. It was "close" to failing so they insisted on selling me a new tire before they would pass the bike.
I rang to make an appointment to get my bike serviced and the annual inspection completed. The service manager was so unhelpful that I decided to take my bike elsewhere. Very disappointing after taking my bike there for years. I will be sure not to buy my next bike from them!
WOW... COULD IT BE ANY WORSE AFTER THE SALE... IT ISN'T LIKE WE HAD NOW PURCHASED 2 VEHICLES FROM THEM!!!! I HAVE HAD PEOPLE SNAP AT ME, GET HATEFUL, ACCUSE US AND ALL OF THIS AFTER THEY DROPPED THE BALL ON SERVICE AND REGISTRATION... FINANCE IS A JOKE, OR AT LEAST THE WOMAN WE DEALT WITH!!! AND SHE GETS PAID FOR THAT !!! WE WILL NOT BE BACK!!!
Great sales process followed by horrible post sale customer service. They also refuse to honor advertised promotions.
very poor service pls read all reviews as he is expanding all his dealerships on the backs of his customers. He is all about more money not better customers
Bought a 2011 ultra limited from Adam Smith in Bedford. Sales people are great, service is by far better than other places I have been. When I bring my bike in I'm always greater with a smile and what can I do to make this the best harley dealership you will ever deal with attitude from everyone. Love it won't go anywhere else
Adam Smiths Texas Harley Davidson has the cleanest, most organized showroom I have ever visited! The staff was far more helpful than the other dealerships I shopped, and I got an unbelievably good deal on my bike! I would recommend this location to any, and everyone looking for a new bike!
Awesome staff, fun environment, knowledgeable staff