I have received service from them about 4-5 times. Each time I have watched how they treat people of color differently. They are rude and dismissive to those paying customers. With other customers there are polite, engaging and friendly. Yesterday was the last straw for me when I heard one of the owners talking negatively about customers who were still in the salon to ANOTHER customer who was not a woman of color! I informed the owner of how unprofessional that was and told her that was my last time coming there. Not to mention the shape of my nails are off and they tried to force me to get a color that I did not want..
The tech name Le's f****g up my eyes brownsShe was rules & commanding . She's new at Lans I never see her before. I couldn't understand her nor she could understand me either. This place used to be nice & friendly . I'll never come back
Spent 120.00 on lashes. In 4 days I had to stop by twice because a lash was barely hanging on. After 6 days, the lashes looked terrible, missing lashes here and there. Went in to have them removed and I have no lashes now....The women are very nice, but clearly have no real experience in lash extensions.
My sisters and I took my youngest granddaughters out for their birthday. They will be 7 next week. We took them to Lan's for their 1st mani/pedi. The 5 of us pretty much took over the salon. The experience could not have been better! The staff was nothing but patient with our shy little girls and they came out of there feeling quite grown up and special. Thank you Thank you Thank you!!!!
I'be been going here since April of this year and I wouldn't go anywhere else now. They fixed the mess that another salon had made of my solar nails and made them look completely natural. I get compliments all the time. My nails look good for over two weeks, they're strong - haven't had one chip or break. Also love the pedicures! The polish doesn't chip and I can easily wear it for two weeks.
Went to get basic pedi, the lady left my toes with "chunky" polish asked her to fix she then put more polish on top of that and left me sitting in the chair to go play on the computer and never came back after 30 minutes I finally checked my toes to see if they were dry and got up and tried to get my sandals on and went to the front and there she was surfing the web and took forever to take my payment... Called to complain they didn't care. Won't ever go back!!!