Tim was very helpful when we contacted via email to get some details before we made the drive. Ended up being a fabulous decision! Prices were great and didn't try to make up for the price by giving us bad trade in value. Ended up being more than I expected! Erik was willing to go above and beyond and made us feel like they valued us as customers. They were so friendly I am definitely never buying anywhere else again!
I came here for a vehicle repair and have been exceedingly happy with everything about this place. They have worked long hours to get my car back on the road and were very affordable, helping me save money while getting my car in great shape. The waiting area is very clean and the entire staff was welcoming and helpful. If you need your car serviced near Bedford, there isn't a better option than Town Hill Auto.
My son and I went on a Friday to look at a car that was supposedly there. When we got there, the owner had taken it on a trip. We was told that it would be back on Monday. My son called to see, on Monday, if it was available to look at. He was told yes. When we got there, it was being washed. We waited about 15 min. The salesperson, came out and told us that it could be taken on a test drive. My son decided he wanted to buy the car. We went into the salespersons office. He was trying to help my son get a loan. I went out of the room for a few minutes. When I came back in, the salesperson was gone and the owner of Town Hill Auto was apologizing to my son. I heard him saying that he couldn't sell him the car. He said that after taking it for the weekend his wife fell in love with it and he had to have it for her or he would be in the doghouse. He offered $40 for gas which we didn't take. It's about 50 miles one way from where we live. What a waste of time!
what a great place to have to go to have your vehicle serviced. when you in the doors you are made feel welcomed. the service area is really nice. all the staff is great and willing to work with you.
Worked with Barb in sales. She is awesome! Was hesitant buying a car in PA when I am in NY. However, I fell in love with the car and it was worth every second of the drive. Barb did a phenomenal job of responding to all my questions timely and being 100% upfront on prices and condition of vehicle. She made the whole process so easy. Couldn't be happier.
buying a car fr here hes a nice guy who willing to work around payments. amazing man