I got my new SUV from Auto World USA in Bedford, OH. And I have to say that I am very pleased with the transaction. Being out of state I was a little hesitant to buy from them, not seeing or test driving the car was a little nerve-racking; but Kate made the transaction smoother, we used facetime to see the car “live” and I liked what I saw. (Too bad we couldn’t have lunch; my husband and I really enjoyed meeting her.) Once I made my decision I asked if I could be picked up at the airport in “my” new car and they agreed. What a better time to test-drive a car and make a FINAL decision. They have what I consider the BEST prices nationwide, and believe me I LOOKED very hard and didn’t really care if I had to drive back 24 hours to get the car I wanted with the features I wanted, so Auto World USA in Bedford, OH was the place. It’s important to read reviews carefully, as an abide review filer and reader I almost not got my car from them until I noticed there are a few other “auto world’s” out there. Once I realized most of the not so good reviews were from a different place I made up my mind. Scott was great to work with, very professional and was quick to have all paperwork ready for us. Overall, we are very happy with our purchase through them, the car is in “like new” conditions.
i have never in my life met a more amazing staff than i have at north coast auto mall,, WILL AND JOHN you men are fantastic. as well as the entire staff there. going to a dealership with no car and having these men do anything they possibly could to make sure me my husband and two children were driving off the lot with a new car. They even gave me a loner car in the meantime to get home because they wanted to make sure my new car was inspected before we took it home the next day,, they make you feel like you are there family.. not just dollar signs and comission like any other dealer ive been too,, i will send everyone i know to this place..you men are wonderful. all the staff i worked with and spoke too were so friendly.. will,john,keller,lamar and the rest of the crew thank you soo much Tara Berndt and Dave Erzen..west salem ohio
I bought a 2011 hyundai elantra and after shopping around not only did they beat the price of other cars but the miles as well. I had a very good car buying experience, gene and Oleg were very fair and helpful, and even got me a better finance rate than my bank. One of the requests I had was to get a spare tire for the car that didn't come with one, and after the whole process I had completely forgotten to get the spare. I was very pleased and surprised when the next day gene calls me up to say they hadn't forgotten about the spare and that he had ordered it and would call me when it arrived. Overall I had a wonderful experience and I would recommend north coast auto mall to anyone looking for a fair and great deal.
Call me insane...i did bought a car on EBay from these wonderful guys at AutoWorld USA in Ohio.And tell you the truth,I would do it all over again,without a flinch.1000 miles after,the car performs flawlessly and i am really happy with my decision.Now,that is probably because the make of the car that i chose proves reliability,it is true.That is not the subject here.The experience at the dealership matters,no hassle,no pressure a wonderful experience all around.Jason was absolutely wonderful in everything that he did .From the first call after the bid,to the last good bye before we left home from Ohio.Good job guys. And God bless.
I was very pleased with my experience, I was given all the details about the car I wanted. Igor the salesman that assisted me was very friendly, and didn't act like he was trying to pressure me to leave with the car. I highly recommend this dealership to anyone looking for a quality used vehicle.
Nick was perfect for us. He was helpful but wasn't pushy or demanding. we appreciated his willingness o help, make us happy but nor make us feel pressured to buy something we weren't comfortable with. At the end, we got the car and are very pleased with the price, the car, Nick and Isabella.
Igor was very patient & was informed with information of the vehicle that I had questions about. Service manager, Bronco, paid attention to concerns that I had with the car. All concerns addressed & it was a very pleasant car buying experience.
We really liked the service and flexibility of Adam, the finance person and the mechanic. I was a little disappointed that the car needed a repair when we came to pick it up but they took care of it immediately while we waited.
Oganes is a great sales person. He really took the time to explain details on the car I purchased. The Finance Dept. needs to work on explaining what is needed to eliminate some time. I was here 3 days before deal was final
Thanks again for the great experience of buying the new car 2012 STS CADDY! Thank you John & Igor also. I drove it back to Wisconsin with just one stop in Illinois and made it home by 8pm our time! Best to you all.