Toyota of Bedford
18151 Rockside Rd, Bedford, OH 44146
|Mon - Thu:|
|Fri - Sat:|
TollFree: (888) 431-3313
10/06/2011Provided by Citysearch -
So drove almost 3 hours to look at a car at his place. Had a few things that I was unsure of because the car had been modified by the previous owner. Talked out a price and put down a deposit at close on a Sunday. Was told take my time and let them know when I can. Call the salesman back on Tuesday telling him to start the paperwork and I would take the car. Don't hear back by Thursday after work so I call and my salesman is out till the weekend. Kinda upset but whatever, just wish he had informed me beforehand. Transfer me to finance and he checks into it and comes back telling me they sold the car to someone else because I did not get back with them. I inform him I talked to the salesman on Tuesday and had been told to take my time and with looking at the parts. What a bunch of crooks? Who sells a car that has a deposit on it and the price had already been negotiated and then the manager even recounts that he said I could take my time looking into it. Only good thing was they are refunding my deposit. I would never recommend anyone deal with these people.
08/05/2011Provided by Citysearch -
The process overall was very smooth. Terrific assistance in reviewing options on the RAV4. A very professional dealership. Everyone that talked with me was courteous and well informed. I liked the transparency of the process. Again, I want to say that Myles was really super.
07/21/2011Provided by Citysearch -
Brian was great. He was enthusiastic and took the time with us that we needed. His knowledge of the Rav4 was excellent. We used the Costco purchasing program, which was handled very well by the Bedford Toyota staff. This was the first car buying experience that I've had that was flawless from the test drive through the final paperwork. The staff at Bedford is excellent. Will recommend to others. I liked the willingness to perform a dealer swap for the specific vehicle we wanted.
07/20/2011Provided by Citysearch -
Max was among the best salespersons I've encountered in nearly 40 years of buying and leasing vehicles. He was a superb communicator, knowledgeable, funny, never pushy, and never gave the feeling he was out for money as opposed to our needs. He negotiated a fair price. He should be commended. Mr. Rodriguez was also excellent. He knew we wanted to get going and he did his job efficiently and thoroughly. He too was friendly and likeable.
06/14/2011Provided by Citysearch -
I enjoyed the personal attention that everyone gave me. From Myles, Mark, the business manager (I forgot his name, oops) and the entire dealership, were simply just marvelous. I could have stayed overnight. The entire experience was very welcoming. Mark, the assistant service manager, is fantastic! He treats me like family. He is always courteous. He also sends me emails for coupons and calls me if he thinks I forgot a scheduled maintenance. Bedford Toyota is so great that they make me want to work there (smile).
06/09/2011Provided by Citysearch -
The salesman, Peter, was very easy to communicate with and I did not experience the usual annoyance and aggravation you typically have when dealing with a car salesman. It was simple and straightforward. Definitely not the usual stuff when attempting to purchase a car which, as a matter of fact, I did experience at Motorcars Toyota in Cleveland Heights OH.
06/08/2011Provided by Citysearch -
Our salesman, Andrew was excellent. From the time we walked in he was very attentive and caring to our needs and was very professional. He made leasing our Camry a very pleasant experience. I would highly recommend him to all my relatives and friends. Andrew worked with us to give us the best deal he could. We were very pleased with him and also the man who did the financing for us was excellent also.
05/13/2011Provided by Citysearch -
This is my first brand new car and I was amazed at all confidence Toyota of Bedford and Nick, my salesman, gave me. I do not ever want to purchase another car unless it's from them!!! This is the best vehicle I have ever drove and the price I am paying for it is unbelievable. The best group of sales members I could ever ask for. Nick is amazing and has the most confidence in his job.