I have to say, as a business owner myself, that this was the most unprofessional and incompetent places I have ever done business with. I purchased from Auto World a 2006 Lexus GS300 for $16000, plus a $3000 warranty, under the auspice that it was a vehicle that was in good (working) order. When the vehicle arrived, I was disappointed to say the least.Not only was there a scratch from bumper to bumper, which required major repainting, but several other mechanical problems arose shortly which rendered the car useless, unless I spent thousands to repair it. The problems I had with the vehicle are too numerous to list, but needless to say I felt it should be covered in the warranty I purchased from them. Not only was I told that all the problems were not covered under the warrant, but that the warranty itself was non – refundable. I tried several times to contact the staff of Auto World in order to give them the chance to resolve this amicably, but all my attempts at contacting them were met with no response. Finally I was told, after I stopped payment, that there was a need to get their attorney involved if I didn’t live up to MY end of the bargain.I know, as a business owner, how much it means to satisfy the promises a company makes to their customers. In Auto World, you will find this not to be the case. As a rule, I would never recommend this place to anyone in the market for a vehicle. Derek (owner) and Ms. Turner(sales) need to reevaluate some of their business practices, otherwise I don’t see how they will remain in business.LeeOwensboro,KY
Their advertised price is about 7000 less than the will sell it. Their price is actually above sticker, their advertised price is not real. Stay away. I took off work early, got a babysitter, so they could waste my family's time. Their sales manager should be fired for trying to defend their false advertising.
Very Very nice and helpful and organized. Igor was very helpful and found us a great car
OG was very helpful and communicated well during the buying process.
First time I ever purchased a car and the whole experience had NO HIDDEN COSTS! Thank you very much
No pressure sales They let me look at the car on my own and listened to what I wanted. Thank you!
Adam was professional and I feel the deal we made was perfect for both parties. Looking forward to visiting North Coast Auto and Adam again
Very professional....Very nice. Adam was helpful and made me feel very welcome
Isabella and OG made the sale go off without a hitch.
Juan was extremely accommodating and helpful during the entire process. First time buyer and I couldn't be happier.