Food is excellent , clean and respectful restaurant, friendly yet professional service
I love McDonald's food. But, McDonald's in the Beckley have poor service and they give you small sizes when you pay for large sizes. For example, a large drink at the McDonald's in Fayetteville or Beaver WV will get you a 22oz cup, but in Beckley at any of the McDonald's, you will be looking at 12-16oz for the large price. The employees look dumbfounded when you ask them any questions, tired and angry. An employee at a Beckley McDonald's told me they do not discount for military or even employees have to pay full price. If I want to pay over $8.00 for large iced coffees, I will go to Starbucks and get the bigger cups for the same price.
I was at this McDonald's today in the early afternoon for a late lunch. The lady in purple, who I found out a little later was the store manager was throwing a hissy fit so loud in public you could hear throughout the entire building. That kind of behavior is worst than a two year old. I never saw such childish behavior in my life. After seeing such behavior I called the office number and was told someone would call me back. No one did, guess they don't care about their customer's opinions. I will never go there again unless I want a show with my meal, and I mean a very bad show at that. From now on, I will be taking my business to a different fast food restaurant that is not incorporated with McDonald's. Burger King just opened up across the street from them and they have way better customer service. If I could give this place a 0 rating, I would instead of giving it 1 star. They don't deserve even 1 star.
Ordered 3 chicken strip dinners, and was asked if I could wait 5 minutes until they were ready. This was not a problem. The problem happened when 15 minutes later, I was still waiting, and saw that a couple who came in AFTER me, who also ordered chicken strips were handed their order after only about 5 minutes of waiting.... Needless to say I was very upset and when I confronted the girl at the counter, she copped an attitude with me and walked away....they were totally wrong and unprofessional... Will never go back there again.
Wendy's is a great place to dine. Their meat is so fresh and their employees are very friendly and efficient. Dining is a pleasure at the Wendy's on Valley Drive, Beckley, WV.