What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Horrible company waste of time. Don't bother with the crooks. Never go there again. Not worth my time.
Correct office phone # 681-207-7444. Great staff, excellent service and repairs! Honest and dependable!
Took an old 4wheeler there for repairs. It sat there for 6 months and they never touched it. Never got a phone call, apology or even an excuse. Terrible!!
Laxton's Auto Repair got me good. I broke down on my way to VA for Thanksgiving because a faulty injector. I was told that the best way to go was to replace all 8, and that Ford won't even replace just 1. I found out today from Ford that was a lie. So after getting all 8 replaced I called to check on the status of my truck and was told that I needed a fuel and oil filter and an oil change. So after $5,250.00 worth of repairs my family made it back to MI and 5 days from the day I picked it up it went down again. Took it to my mechanic here in MI and while he was diagnosing it found that the FICM was not mounted down correctly. After getting new batteries and it still not being fixed found that it may be the Glow plugs. When getting into that job my mechanic found that not only was the FICM's mounting bolts broken but the grounding wires were not grounded at all. In speaking to Laxton's, he stated that the vehicle came in that way which he didn't inform me of and it was never annotated on my service report. So he will tell me that I need 8 injectors, an oil filter and oil change and new fuel filter but won't inform me that the FICM had broken bolts and not grounded which if you read any Diesel forums says that after any service is done that the FICM has to be re-installed correctly or it can short out because internal damage. Tried to have Laxton's remedy the situation by sending me a new FICM and I will pay to get it programed and get it installed and he said it's my problem because I bought a lemon and he wouldn't send one. As of now because I found out from Ford that he lied about replacing injectors and didn't inform me or annotate it, I wonder if his mechanic broke the mounting bolts on my FICM, and didn't ground it correctly. Needless to say finding out all of this made me think back to the one small nut I found under my hood and the dirty rag I found it in. Thanks Laxton's for being a stand up shop that you can't count on for quality repairs and obviously doesn't back up the work they do when they cause further damage by half assing the job. As a response to Laxton's response. It was very good of you to help with the tow that my Insurance USAA did cover so saying the tow was no expense was incorrect. I even made sure that USAA covered you before the tow truck got there so lying to YP so others reading this think you did it out of the kindness of your heart is wrong. The fact that you responded to cover my review again makes me feel you are trying to cover up the truth that you didn't put my truck back together properly and did not inform me that a major component (My FICM) needed mounted. I sent you a Christmas card thanking you for the work and towing but included the paperwork showing you that the FICM MUST BE MOUNTED CORRECTLY WHEN IT HAS BEEN REMOVED FOR OTHER WORK. The fact that you had to remove it and reinstall it to get to the injectors and incorrectly mounted or not you FAILED to inform me makes YOU responsible. The paperwork states that improper mounting of the FICM can cause internal damage and FICM failure. So the fact that my truck is in the shop now for a FICM failure is not to blame on me for buying a lemon, not the prior owner or mechanic that worked on it but YOU for not mounting or even trying to mount it, or informing me that it needed mounting and giving me the option to have the work done. If I deny the work then it's my fault but you letting the mechanic just toss it back in as is makes it your fault. Nice try on covering your butt by replying to my review. Last but not least, you told me to contact you with issues..... Just so people reading this know, I did contact you on multiple occasions along with my mechanic here trying to contact you to speak to you about the issue. When I called you just put the blame on everyone but you. Also when my mechanic called he was told the you were "Out of the office" 10 min after you told me to have him call you. Nice!
Had plugs and wires installed and some transmission work. These guys do it all and go out of their way to make sure it's done right.
Great company. Would highly recommend this company. Was caught in a snow storm. Ran my car into the median. My control arm was broken. They responded quickly, winched me out of the median, then towed me to their repair facility for repair. Within an hour they had me back on the road at an very reasonable price. Great and caring people. Did I mention it was 7pm??
DO NOT BUY A CAR FROM THESE CROOKS!!! Transmission went out at only 40,000 miles! Was only two months over warranty! GM customer care practically laughed at me over the phone - wouldn't help me at all. They offered to do a "diagnostic teardown" of the vehicle that would cost me $1000, yes that was just to tear it apart to "find out" what was wrong with it. I was told I would be responsible for the parts laying all over the place afterward, and paying to put a defective transmission back together again to get it off the lot! I chose to take my vehicle to AAMCO in Princeton where I got a reman transmission for just a little more than the price of a "diagnostic tear down" - no probs since and it came with a 3 year warranty. This "Stealership" would not allow me to tow my own vehicle off the lot before I paid them a "parking fee" for every day it was on the lot - nearly $100 a day, and it had been there a week as they were deciding not to help me at all - CRIMINAL!! Can't believe General Motors took bailout to continue to pump out crappy cars and pass on the cost of fixing mistakes to their customers. But we are smarter and that's why your lots are free of potential customers these days - having to make money now with "recall" letter scams and "diagnostic fees" - $100 just to hook your vehicle up to a scan tool - SAD. If you're looking for a GOOD vehicle, do yourself a favor - go up the road and buy yourself a Kia with a 10 year and 100,000 mile warranty - GM would NEVER offer that!
The cars are a little higher than most BUT what can you expect with a "BUY HERE PAY HERE" place?? I am down to a $1000.00 to pay off & I haven't had any problems with them at all. I would do business with them again if I needed a "BUY HERE PAY HERE" place to purchase another used vehicle!!! Thanks!!
If u are from outta town u better take a cut off arm or leg to pay! Just felt overcharged, quick tow though
Their customer service is normally really good. But their management is very good. If it was not for them I would of lost my mind over a car that I had just bought. But thanks to them, they did everything they could to help em.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.