I had an appoint for a blow-dry scheduled at 10:00 am. However, the stylist was nearly 40 minutes late. Her excuse was that there had been a lot of staff turn over with schedule changes and she was confused about her schedule and unaware she was supposed to be there. Due to her being late I missed another appointment I had later that day and was charged a no-show fee. Additionally, upon checkout, the receptionist was unfriendly and unapologetic. I asked for the owner's contact information. I followed up with an email. I never received a repose from the owner. It's incredibly unprofessional for the owner to hide behind email and to treat clients this way. I was still charged full price for the service and had to pay the no-show fee for the other appointment. Honestly, that's not the issue. It's the complete disregard. Absolutely, no management how can a business be operated this way! Even after all of this, I tried to give the salon another try by scheduling another blow-dry which I had to reschedule. Apparently, the message was about received and I was tested the morning of my appointment with a very unfriendly text. It amazes me that I received a very prompt text but if you need to address an issue with the owner good luck! I had been a client here for a few years but had noticed a decrease I client care so had gone to another salon. This was an attempt to see if things had changed. Unfortunately, there is a saying your team is only as good as your management.
12577 SW 1st StBeaverton, OR 97005
JJ is amazing! Love love his balayage technique and the color is a natural blend. Will be returning and recommending everyone I know.
Edge Pest Control did a good job at maintaining a pest free environment. Customer service needs improvement.
My wife signed us up with these guys last year and we have been very pleased with the consistent results.
Moved to Portland from Dallas and did not think I would need a pest control company. I'm very glad we picked these guys up. I was surprised that they took care of my mice without charging me more on top. A+
Ashlee Vance is the best. She is young, vibrant, creative and very friendly. Plus, her main goal is not only to make me look gorgeous, but also to take excellent care of the health of my hair, which makes her outstanding in my book.
Edge got rid of all of the ants and spiders that were getting into my daughter's room. Love them.
Hadn't heard of these guys until I saw a van at my neighbor's house but I signed up with them and so far so good. No complaints here.
Finally we found a company who could take care of all of our ant problems! My husband and I are very satisfied! A+
Another great haircut by Cammy, my daughter's hair this time. When a 16-year old wants to go short, it's a big change and Cammy created perfection! Thanks again, for years of wonderful service!