I have lived for 2 years in a unit managed by Tina Gustafson of TMG Properties. I never receive phone calls back, or e-mails back. I have 2 of her phone numbers and 1 e-mail address that I try to contact her on regularly. I am a calm, patient tenant, who pays rent on time. 1) I never received a copy of my rental agreement, despite asking at least 4 times, 2) when I ask(ed) for repairs on the home, (there were consistent leaking issues, dry wall falling apart) they were in fact never rendered in the unit despite me e-mailing, calling, and sending photos of the damage via certified mail. The house itself was hit by an Uber driver and the front door was broken, I had to work with the PROPERTY OWNER (different from Tina, the property manager) to ensure the house was habitable. Tina was almost completely MIA and not supportive. I managed to reach her a few times out of the 2 years, she did respond to 1) having a leaking faucet repaired, 2) having a broken sliding door fixed. However, prior to the sliding door being fixed, she called me a couple days later at 9pm on a Sunday evening, as a retaliatory response to say that she was raising the rent; mind you, without the property owner's consent or knowledge. Yeah. That's illegal. Stay far, far away from Tina or TMG Properties on 17940 Kinnaman. After signing the papers, you will never hear from her again or be able to reach her. Oh, and you'll get consistent letters in the mail saying your garbage pickup will be cancelled because she would not pay the disposal bill on time. Needless to say, after 2 years of being patient we are moving out.