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Better Business Bureau
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Beaverton All Transmission and General Repair
Super friendly but more importantly very Honest!! They go above beyond what they’re expected to do.They did a five point check on my car; cause another garage mechanic. Told me it was my transmission.
Nope after an hour of their time. Not rushed very professional and care and concern for a car that isn’t even theirs. They found a bad wheel bearing and broken motor mounts.
They saved me hundreds of dollars and so much stress. Thanks All Transmission. I’ll be referring this shop to any and all with any auto concerns!!
I've had several years of transmission issues that were "fixed" by the dealership and another repair shop - fixed meaning remove and replace. I found Beaverton All Transmission by a fluke. After my phone conversation about my van and what it was doing and likely needed, I had a sense that this shop was worth a shot.
Though the overall repair cost more than the initial estimate - you really don't know what is wrong until you get inside the transmission - I firmly believe that the repairs were warranted and necessary.
A word of caution to all of those "do-it-yourselfers" out there - DO NOT use any of the transmission stop-leak chemicals. I have photographic evidence from the inside of my van's transmission to show the damage to every seal and gasket. You may think it's a quick, easy and inexpensive fix, but when your transmission fails as a result, you will learn the truth.
I just got my van back yesterday afternoon - but I can tell you the difference is amazing. I am so grateful I found this shop and would highly recommend it to others.
Was totally freaked out that my car needed a new transmission until a friend of mine told me to take my car here. I finally got around to bringing it in for their free check out. No sooner than when I got home the phone was ringing. They told me that what was wrong was a common and simple fix that cost next to nothing, and that it was a good thing I didn't wait much longer. I'll remember these guys.
Holy Moly! An honest transmission repair shop! My Mercedes repair shop recommended Pete and Beaverton Transmission as I was having a problem with the car really "clunking" when either up or down shifting. It had started when the car back fired into the engine and needed a fuel regulator replaced. It also caused a vacuum line/hose to come "un-done". After diagnosing the problem, it was repaired for "almost nothing" (seriously!) Even then Pete apologized that he had to charge anything. Should anything else happen to any of the family car's trannies, we KNOW where we are going! SO honest - could have been a real horror story if you've ever dealt with other tranny repair shops....many, many thanks!
03/19/2012Provided by Citysearch -
In response to KrisT209. Your description of the way you were treated is typical of this forum. You can say anything and that is the way that it is. Or is it? If you have a legitimate position here you should utilize the Better Business Bureau arbitration program, there could even be some financial compensation in it fer ya.
Spent over $4000 in transmission and rear differential repairs. Once the transmission was fixed, noticed leaking, and immediately took it back in. They told me it was access transmission fluid left from the last time. Then told me I had a rear differential problem. This is where the nightmare really started. Communication was horrible. Pete did nothing but talk down to my wife and I. During the entire process it was unapologetic. You would think as a paying customer, I wouldn't have to call in daily for a status update of my vehicle. As another customer on here has stated that as soon as they "fixed" a problem another one appears which doesn't seem to fall under warranty or they can't confirm it was them and take responsibility for their fault.
02/14/2012Provided by Citysearch -
Original message: ""Spent over $4000 in transmission and rear differential repairs. Once the transmission was fixed, noticed leaking, and immediately took it back in. They told me it was access transmission fluid left from the last time. Then told me I had a rear differential problem. This is where the nightmare really started. Communication was horrible. Pete did nothing but talk down to my wife and I. During the entire process it was unapologetic. You would think as a paying customer, I wouldn't have to call in daily for a status update of my vehicle. As another customer on here has stated that as soon as they ""fixed"" a problem another one appears which doesn't seem to fall under warranty or they can't confirm it was them and take responsibility for their fault.""
In response to AllTrans, people have the right to know when people have been mistreated or have had a positive experience. As an American I have the ability to speech and as a veteran I think I've more than earned my right to do so. My bad experience has nothing to do with anyone else that posts on these forums. And giving negative light to City Search does nothing but re-enforce your business in a negative way.
However my *displeasure* is not in response to faulty work, but abysmally poor (ie nonexistent) communication, sub-par customer service (still being talked down to), untimely work, astoundingly inaccurate cost and repair time estimates, and suspiciously compounding service requirements. There is no faulty work to show; the repairs were performed as stated. I maintain that I feel I have been burned, and have found others to do business with since. I prefer to move on, and keep my honest (subjective) reviews available for researching consumers, rather than engage in further confrontation.
I live at the coast and was looking for a transmission shop, only to find out that there wasn't much to choose from. What I did find sounded scary on the phone and even worse when I drove buy.I called some auto parts places Napa, Schucks etc. and they all firmly recommended I call Pete at Beaverton All Transmission Service. I called Pete and could tell right away that I called the right place. I am retired and on a fixed income and very careful on my financial decisions. The whole process from beginning to the end under the circumstances was pleasant. I felt I was treated very fairly. But most of all my car runs beautifully.
Excellent staff of personnel. Now I know why they have been in business for over 44 years. I don't see how any shop could have done a better job than these guys. They explained everything in plain understanding language. Their approach to pricing was simple," why pay more than absolutely necessary". They were able to tailor the pricing down with a lesser warranty to match, without compromising materials or workmanship. I highly recommend you consider these guys.
Wow, what professionals. My car never ran this good new.Competitive prices and a nationwide warranty.I was quoted prices with variations of over $1200. from nine different shops, until I did some background checking through the BBB, city search,etc. One family had there transmission done at some shop in Gresham three times before the shop finally closed its doors. Unable to afford to pay to have it redone,they sold the car.
05/22/2010Provided by Citysearch -
I have a 2006 f 150 that had a real loss of power. I was diagnosed at another transmission shop at needing to rebuild or replace my transmission. With the price I was quoted I wanted to get a second opinion. so i got on city search and took it to Beaverton all transmission. After road testing my truck The real problem wasn't my transmission, It was a collapsed exhaust system due to a defective catalytic converter, which made my truck have a loss of power. I had to find a mechanic but it was a whole lot cheaper than a transmission replacement. Thank you Pete, you guys didn't get my business this time, But your honesty will bring me back in the future.
05/13/2010Provided by Citysearch -
I recently took my Dodge Dakota in because the tranny was having issues with grinding in 1st and 2nd gear (it's a manual). Pete was very helpful and upfront about the potential costs. When they took it apart it ended up on the high side of the cost spectrum, so Pete offered me several options including sourcing my own replacement tranny and clutch. I went by the shop (without telling them I was coming) and they immediately showed me my tranny, including the damaged gears and the worn clutch. Since their parts costs were rather high I decided to get my own parts and they gave me a great deal on the labor. I doubt they made any profit, but they stuck to their word and I highly recommend them based on their honesty and integrity.
09/28/2009Provided by Citysearch -
My 2004 Honda Civic was having some troubles and I had taken it to multiple transmission shops in the sorrunding area, all of them told me that I needed a new transmission or have my rebuilt which I did not have the money for. I ended up going to beaverton transmission to get their opinion, they did find something wrong with it. I discussed my money situation with them and they recommended that I should try going to the Honda Dealership to see if my warranty would cover the charge of fixing it. Which it did, so I had my car fixed for free. Not only did i get great customer service but I found a shop that truely cares about people and are honest. They recomeded me to go to Honda knowing they wouldnt get my buisness if Honda fixed it. It is hard to find honest people now a days, so i know where i will be going if I have any other problems with my cars :D
08/30/2009Provided by Citysearch -
I am a contractor and if i don't work i don't make money. I have a e-150 van with an automatic transmission that was't shifting properly. I pulled in a half an hour before they closed. I explained my problem about my situation of needing my van for work, and they pulled my van in to the shop and found that i was low on fluid because of a faulty seal. They stayed late to replace it at a very reasonable price, and had up me going to the next job. I really believe that Beaverton transmission went far beyond my expectations for customer service. they gained a customer or life.
07/19/2009Provided by Citysearch -
got my transmission replaced from beaverton auto transmission. 2 weeks later, got it checked from them that there were no leaks, and they gave a 6 months warranty on the work. 3-4 months later, I discovered that the transfer case was leaking. Went back to them, and they said the warranty was onlly for tranmission. The transfer case never leaked before, so if they screwed up the transfer case while replacing the transmission, I would expect them to own that and work on it under the warranty - but no arguments work with them.
Please be careful with the warranty. If they fix something and break something else, you would think it should be covered under warranty - but NO.
03/02/2009Provided by Citysearch -
so i was having some transmisson problems, and my 2002 ford escape had some shifting problems and they said that it was a comman problem with ford escapes. they told me it was mlps (manual lever pisition senser) beverton transmisson had my car done with in a days time....... if i have any more probems with any of my cars i know where i will take them
02/27/2009Provided by Citysearch -
Oh please,this forum leaves the buisness in question at a total disadvantage for ANY slanderous accusations. We do admit fault and we apologize and will do almost anything in our power to correct these things if they occur. Any reasonable person knows there are two sides to every situation.The Better Buisness Bureau does. They have been around for decades not months.Their Arbitration Program quickly resolves these disputes so that customers can trust buisnesses that display Better Buisness Bureau credentials.If I didn""t follow up and enter this,who knows how long any negative comments unchallanged could be listed here indiscrimintly.Think about it. We have been serving the metro area for over fourty years and pride ourselves in outstanding customer service. One of the general automotive repair shops in the area has been rated by AAA as #1 in the entire metro area including Gresham, Vancouver etc. and they refer all their transmission work to us. We have been on The Better Buisness Bureau Honor Roll (when that was their rating method). Now we have their current highest rank of A +. This forum doesn't do the public service in every case.