Don't be conned by their extended warranty for a certified car. We thought we were purchasing additional time on the warranty, but instead it was just for more coverage. The so called 6year/100K warranty starts from the in-service date of the vehicle, not the date we purchased it.
I went for a scheduled interview at 2pm. I handed my resume to Eric and patiently waited for about 10 minutes in the Service Department waiting area. As I was waiting, a Service Department Employee came over to the table I was sitting at and informed the customer that her Honda Pilot had been in an accident caused by one of the lot attendants. I then met with the Finance Manager who was cordial, polite and professional. My favorite part was when she discussed Simon Sinek's talk about Starting with the Why.Some of the questions that come to mind for Beaverton Honda would be:Why schedule an interview for 2pm when there is not a manager to conduct an interview?Why leave a candidate sitting in an area for 30 minutes unattended with no consideration or regard for that persons time?Why not send someone over to inform the candidate that the interview will have to be rescheduled?Why be so inconsiderate, rude and and reckless with another person's time?I was not impressed nor was I happy with the way I was treated at Beaverton Honda. I did not find the dealership to be inviting, warm and based on my experience, I do not want to work here, nor would I purchase a car from this dealership. I also might think twice before having my vehicle serviced at this dealer.
Excellent customer service. Very well managed. Everyone was great and felt very well taken care of! Would recommend Carr to anyone! Brad is THE MAN!
WORST dealership ever! I've had awful experiences with both the sales and service departments. Couldn't even get a call back from there. You are warned!
Great variety with good customer service!
The way that the team shows the interest to serve us in the right way, I appreciate all team members wait till 11:00 p.m just to do all the process and make us happy, today our car release to mount the back camera and we are looking to do the work in the same efficiency and perform during the selling time.
Our third time to CARR ... each time we are treated as if we are their very special customer !!They are friendly, and take care of a problem promptly, Would not take my car anywhere else.
I had a starter issue with my Escalade and ended up having to have it towed via flat bed to Carr Chevrolet for service.The service staff, as always, was very helpful and did a great job not only getting the problem resolved but also providing me with transportation while my vehicle was being worked on.They did a great job, which they always do. This is why any dealership car I purchase or any major service is always done with Carr Chevy.
I purchased a 1997 Jeep Grand Cherokee Limited with 104k miles and paid cash. I too was made to pose in front of the car with an "AS IS" sign in my hand so they could take a photo. The only redeeming part about the vehicle turned out to be the "fairly new tires". So far in the first month I've had to have the front differential rebuilt, and replaced a defective catalytic converter. I took it back to my local mechanic for a bearing noise in the rear axle, when they opened the differential metal fragments were laying in the case and some of the gears were missing big chunks of metal. So far the grand total for this Jeep POS is $2500 plus the original purchase price!BEWARE OF THIS DEALERSHIP!! They will sell you crap and not care at all.
Do yourself a favor and avoid this place. This was my second experience with them. We did buy a top of the line Mazda from here a few months ago and were ready for another so i decided, against my wife kicking and screaming about returning here, to give them a 2nd chance after the 1st bad visit. Wish i wouldn't have!!!!!!Rude, condescending, lied and more. At one point i was the only customer in their lobby and heard other sales guys talking about how they worked this customer and that customer. I felt dirty just hearing these egomaniacs yammer on. I've been in sales(not cars) for 9 years and can tell you right now I'd fire anyone who acted like this from my company. Well we left after being treated like dirt from one of the "higher up" guys and bought that same night at Gladstone Mazda. Much better experience there! We have a friend who is going to be buying a CX-9 from Gladstone this coming weekend because they loved our CX-9! Also have my wife's sister who will be buying the mazda 3 sedan. They are going to buy from Gladstone because of our good experience with Gladstone Mazda and several negative experiences with Herzog. I will say R.J. is a great guy, he's just surrounded by snakes.Do yourself a favor and avoid Herzog-Meier like it's the plague and go to Gladstone and ask for Kat or Zach.