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Fetch Pets Specialty Store

(20 Reviews)

2727 Fairfield Commons Blvd, Beavercreek, OH 45431

(937) 431-8888

Today: 12:00 pm - 6:00 pm
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

Extra Phones

Phone: (937) 431-8889

Primary Phone: (937) 431-8889

Payment method
mastercard, visa, all major credit cards, amex, discover
The Mall At Fairfield Commons
Pet Stores, Pet Supplies & Foods-Wholesale & Manufacturers, Pet Food
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes


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Edited: 02/04/2017

Run! These are puppy mill dogs. Get you dog at the pound or from a rescue.

Educate yourself!
Recommendation for future pet owners: ask them to show you their documentation as to where the animals are coming from. (Don't be surprised if they refuse. If they do--RUN!!) They should hold a commercial license through Ohio Department of Agriculture.

Halley F.



The so called manager was very rude to my friends and I as we are all 18-20 and refused to let us see a dog. We have never been id'd in this store in the 100 times we came in. I'm not thrilled with the way they treated us. I do not recommend you going into this store.

Carolyn T.



My boyfriend and I decided to go look at puppies and maybe see if we could get one out. We both figured that Fetch would appreciate people playing with the little pups, considering they're in cages so much. Fetch charges a dollar per person per puppy to play. I approached an employee and she was extremely standoffish from the start. She didn't greet us with a smile or anything. I asked her if we could see a Shiba Inu. She asked me if I had my ID, but I had left it in the car. She said that nobody under 18 can see a puppy. (I'm 18.) My boyfriend came over, since he had his ID, and asked if since he had his with him, maybe he could go in with me. She proceeded to yell at him and chase us out of the store. I have been to Fetch before, and I see young kids in strollers get to play with puppies. I don't understand what was so different about our situation. My boyfriend and I both were shocked that an employee would treat customers that way. I had actually planned on buying a couple of things for my cat from Fetch, but after that, I think that I will take my business somewhere that doesn't chase me out of the store for asking a question as a paying customer.



Provided by Citysearch - 
Do not buy a dog from this pet store or

Do not buy a dog from this pet store or any pet store. Fetch is known to sell underage and sickly puppies. They say they purchase from breeders but they do not. They buy from puppy mills and people who dogs have litters. No breeder will sell it's puppies through a pet store! These poor puppies spend up to 5 months in a cramped little cage with no love and only the basic care. They are known to have issues with failure to thrive, mental problems, aggression problems etc. Due to horrible conditions and inbreeding. Also those puppies who have been there for awhile and haven't sold. They put them on sale and if they still don't sell they say they send them back to the breeders. Don't believe it they end up in a shelter or dumped or dead. Puppy mills don't take returns!



Provided by Citysearch - 
Dog bites me and my daughter in store

I was in the store this past Saturday (Saint Patrick's Day, 17 Mar 2012) and my daughter and I wanted to play with the English Bulldog. One of the workers brought the dog in and we began playing with it. Within a couple of minutes of playing, the dog bit my daughter's leg near her ankle. She began to run away from him, jumping onto the bench. Since this only happened over a period of a few seconds, I did not realize that the dog had bitten her; I merely thought he ""nipped"" (as puppies do) her. I told her just to play with him with one of the toys they had available in the stall. As I offered the play rope to him to play, he latched onto my arm and would not let go. He sunk his teeth into me, causing me to bleed. You can actually see where the shape of his mouth went on my arm. I immediately tried to pry his mouth off of me due to the pain and scooped him up, giving him back to the employee stating, ""We don't want him! He bites!!"" and showed him my arm. The employee responded by saying, ""Yeah, he does bite"".

They let this dog remain in the store, knowing he'd be around other kids?? There was no concern about my arm, the bleeding/bruising/swelling, or what the dog had done. I'm very disappointed in the staff and even more so with the store for keeping a dog that they know is not safe to be around others.



Provided by Citysearch - 
PUPPY MILLS I bought TWO sick dogs from FETCH


Message bodyComplaint ID#: ********
Business Name: Fetch

Thank you for contacting your BBB. Your complaint was received by your BBB on December 12, 2011 and has been assigned case# ********in our files. Please make a note of this number for future reference.

Your complaint has been applied to the following business:

2727 Fairfield Commons Blvd \par Beavercreek, OH 45431

The case has been reviewed and has now been forwarded to the business for their response. This business has until December 23, 2011 to respond to your complaint. You may contact our office after December 23, 2011 to check the status of your complaint.

We encourage you to use our ONLINE COMPLAINT system to keep up with the progress of this complaint. To view the details of your case click here.


Luann Warner
Customer Service Representative

Do not buy a puppy from FETCH at the Fairfield Commons Mall. Both puppies I bought, I took to the VET and the vet told me that both puppies have Tonsillitis, not to mention both were infested with fleas. I went back to FETCH and they were unwilling to help me. When I showed other people in the store my paperwork from the vet, the employees threatened to call security on me...oooo I am soooo scared. Do not buy dogs from FETCH they will more than likely be sick and if something does go wrong they will not even blink an eye to help you. Please, I fell and love with these pups and don't want to get rid of them, but they are sick and all FETCH did was call security on me. Buy from a local breeder don't buy from places that use puppy mills like FETCH does. Any lawyers reading this please contact me as I plan on pursing legal action if at all possible.



Provided by Citysearch - 
Our Experience at Fetch

My husband and I recently purchased a 9 week old Mini-Bully puppy at Fetch. The workers there couldn't have been more helpful. Anything we wanted to know, they knew and told us. We took our new little girl (Sophie's her name) to our vet for a full check up as instructed. She has a clean bill of health and is really a sweetheart, has lots of energy, and loves us unconditionally...already! I just wanted to let folks know that we had a Wonderful experience at Fetch at Fairfield Commons Mall in Beavercreek!



Provided by Citysearch - 

My expierence at Fetch was HORRIBLE. I had to ask 3 times until I got an actual answer. The first time I said, ""Hi, I was wondering if I could get a price on this Dachshund."" They looked at me and then went to help another costumer. The second time I said the same thing, to the same employee, and I was ignored AGAIN. The third time I asked a different employee, and they said, ""Oh, we're only helping people that are actually interested in purchasing a dog."" DO NOT GO TO FETCH!



I bought a 5 month old corgi p...

I bought a 5 month old corgi puppy from Fetch back in 1999. After 2 years, he started viciously biting us. I took him to obedience school which did not help. Our vet told us to put him down, but we loved him. We learned to deal with him, but we could get bitten at any time. Now, he has a degenerative condition that made him a cripple. He has suffered for a year. Responsible breeding practices would've prevented this. Fetch buys puppies from puppy mills. Don't buy your puppy from Fetch, no matter how cute they seem. I am making it my mission to get the word out.



there was tis cute puppy that ...

there was tis cute puppy that we took out i called her teacup because shes small im 11 i really wanted her but this is whyy they are only 4 star there to exspensive

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