Usually it's pretty good...but the last few times I went through drive thru I asked for specific condiments but only received half of them, also didn't give any silverware or napkins...pretty hard to eat mashed potatoes, green beans and corn without a spoon or fork...the last time i went the worker (male) who barely looked16 left much higher to be desired... and before I could request missing items he practically ran to the back so another young girl came and apologized and gave me what I needed. Hoping the next time I will have someone other than him wait on me. He acted as though he was doing me a favor by giving me what I PAID FOR!!!
Very disappointed in the service and food!!! I could understand every place of business having an off day...but the last 4 times I went (each time hoping it would be better than the last) the service was horrible. The little girl aka high school kids taking our order couldn't concentrate on taking our order because she was too busy laughing and cutting up with the other kids working. She mistakenly assumed her microphone was off (it wasnt) and much to our shock she was making fun of not only myself and the person with me, but other customers going through the drive thru. After we finally received our food only to find that surprisingly it was completely wrong, we sent it back...only to get another wrong order...on the 3rd attempt I demanded to speak with the manager and rather than giving us a coupon for a free meal, or a discount on our meal that at this point we no longer wanted, she simply apologized in a very unapologetic manner. So, needless to say we have not, nor do we ever plan to return to ANY Sonic Drive Inn ...especially the one in Beaver Dam!!! If they would stop trying to cut corners and hire actual adults as opposed to kids then MAYBE the food and the service would improve, MAYBE THAT IS!!! They definitely won't be getting our business, nor will our family's eat there ever again. It's no wonder Sonic can't stay in business.
Tots were cold all of it was cold not very good. The carhop went to wrong car it was 8:30 on Monday night. They were not busy at all. Just really bad.