Monterey House West, Beaumont
3015 Dowlen Rd Ste 190, Beaumont, TX 77706
(409) 861-4905Add Hours
Fax: (409) 861-4915
Cuisines: Caterers, Family Style, Mexican, Take Out, Latin American
Price Range : Below Average
THIS WAS MY FIRS TIME EATING AT MONTERRY HOUSE AND I CANT NOT SAY ONE GOOD COMPLEMENT ABOUT IT EVERITHING WAS SO GROSS, I ORDERD ENCHILADAS THE TORTILLA WAS HARD THE SAUSE WAS NOTHING LIKE ITS SUPPOSE TO BETHE RICE WAS HORRIBLE THE BEANS WERE WORST , MY HUSBAND ORDER A SALAD THEY GAVE HIM PLAIN LETTUCE. YOU ARE FALSE ADVERTISING ON YOUR SING OUT SIDE THAT IS NOT AUTHENTIC MEXICAN FOOD .PLEASE REMOVE THE AUTHENTIC MEXICAN BECAUSE US MEXICANS DO NOT COOK THAT FOOD...\ IF U ARE INTRESTED I CAN SHOW U HOW TO MAKE RICE AND BEANS AND ENCHILADAS I HAVE NO PROBLEM ... YOU ARE MAKING US MEXICAN LOOK BAD THAT IS NOT MEXICAN FOOD I REALLY RECOMEND THE MANAGEMENT TO GET A MEXICAN COOK BOOK AND GO BY THAT DONT TRY TO MAKE IT UP ON YOUR OWN .. AND TO THE MANAGER THAT WAS THERE WITH THAT SQUEEKY VOICE I TOLD HER ABOUT OUR FOOD AND SHE DID NOT SAY ANITHING AT ALL
The last time I ate here, I ordered an enchilada dinner, and I am disappointed to say how awful they were. It was as if someone rolled up a piece of cheese and stuck it inside a tortilla. It was really gross. I'm hoping that maybe they were just having a bad day that day.
Thank you for your input. As the manager, I am always amazed that no one tells me if/when someone has any kind of issue with the even the smallest detail and I am not informed immediately. If you are dissatisfied - PLEASE tell me. I will do my best to make you happy with your experience here. Our food is prepared fresh daily and if there's a problem then I need to know. Please give us another chance and let me make sure you come away happy. Thanks!