My family loves Alamo Cleaners. The staff is so kind and helpful. The quality is always excellent. We are grateful they are in our community.
I and my sister who needed reliable transportation over the week of 12/31/2015 through 1/6/2016 were able to get a great car only hours before closing on New Year's Eve. Car was great and performed flawlessly. The service from the folks at the counter was excellent. About the only downside of this rental was that the car, although it did have Bluetooth phone connectivity would only allow music to be played via a audio cable. But that was no fault of Enterprise ... Had a really good experience. Thanks guys ... !~
My overall experience was ok until the day I returned the rental car. What I did not like is that things are not expained thouroughly I felt I was taken advantage of. The young man that helped me was named Sokie, not sure if the I spelled his name correctly. I did not know that my insurance company was already covering the insurance on my rental. When I turned the car in, I was told that I had an overage of $274.00 dollars thats how they make their money. He already knew that my insurance company had me covered yet he sold me this insurance any way shame on him. Then when I left a message for him to call me. He would not I called before 9:30 am and then called back at 11:30. Still did not return my calls so I decided to make a trip there at almost 4:00 pm that afternoon just down right rude but I just wanted him to know that I was aware of his little scheme. Of course I dont want to pay this bill but they put it on my credit card. I only went with Hertz because thats who my insurance company recommended next time I will use Enterprise. I contacted Hertz but all they did is contact me with some little stupid survey. I will not recommend them ever! It was not so much about the money as the way that I have been ignored!