Please be careful if you get your car serviced at Mike smith Nissan........ I had a drive chain recall issued on my car, I spoke with the service manager after they ran the diagnostic and he told me I needed a 11,000$ new engine ,my oil was black and sludgey either because I was not changing my oil or because I was not getting it changed by Nissan. At this time they told me there was no point to get the recall done. I advised them to do the recall, because I knew I changed my oil when I am supposed to, they kept my car over a week all the while having salesman call me everyday trying to sell me a car. I get my car back and it is running very rough, when I get down the road, my service engine light comes on. I had already planned to bring it to get a second opinion, so I brought it to another Nissan dealership and they were amazing! They ran the tests and told me in fact I do not need a new engine, but the recall was done incorrectly by mike Smith Nissan. No sludge at all in my engine ,they pulled my Carfax which has all my oil changes logged in it. I also called the Mike Smith GM and left messages with no callback. So please be careful, always get a second opinion.The picture I am including is of my drive chain after I got it back from Mike Smith, it was done by the best Nissan mechanic they have, he has been working on Nissan for twenty years.
1451 Highway 69 NNederland, TX 77627
From Business: At General Motors, we are passionate about earning customers for life. This vision unites us as a team each and every day and is the hallmark of our customer-driven culture. From electric and mini-cars to heavy-duty full-size trucks, monocabs and convertibles, General Motors’ dynamic brands offer a comprehensive range of v…
My sales man, Darrell Woodside, was really everything good. He was about knowledgeable about my vehicle. He asked what I was looking for and showed me three different trucks for me to choose from.He answered accurately all of my questions. He did not pressure me in my selection. He also did …
We bought a new 2009 Chevrolet Extended Cab Silverado. We had shopped around a lot. We visited Mike Young Chevrolet and had a HORRIBLE experience so we decided to drive out to Orange Texas. The staff was so helpful and made our horrible experience in buying our new truck into the best car buy…
1275 Highway 96 SSilsbee, TX 77656
14. Twin City Motors
Purchased a 2014 Pathfinder at the end of 2013 and we absolutely love our car. What we love more is the service you receive at twin city. All the way from the salesperson to the service department to the managers we have nothing but positive things to say. We will be forever customers at Twin Ci…
Will never use this shop agian. I called and talk to Mark and ask to drop off a mercury outboard to have the motor tuned up, he said sure. I arrived and he decided they did not have time to work on it. Called a few months later to see if they had time he said yes. Returned and droped off and ask…
16. Helfman Ford
12220 Southwest FwyStafford, TX 77477
From Business: *Houston, Texas *Sugarland, Texas *Stafford, Texas *Missouri City, Texas *Richmond, Texas *Rosenberg, Texas *East Bernard, Texas *Fulshear, Texas *Katy, Texas *Humble, Texas *Kingwood, Texas *Conroe, Texas *Tomball, Texas *Splendora, Texas *New Caney, Texas *Bay City, Texas *Greatwood, Texas *First Colony, Texas *Bellaire,…
26. Cash Auto
Want a car? Don't be stupid enough to buy at cash auto! Liers! Selling junk and telling u they are good sound cars. Bought a car and motor leaking oil and transmission went out two weeks after I got it. Don't believe them! U will regret it!
Everything was done to my satisfaction. Everyone is so friendly thank you.
If you want to be laughed at when the AC system they installed completely breaks down only a few days after the one year warranty has expired, and be told you are out of luck on getting it repaired or replaced, by all means chose this dealer.
Took my car in to get service. Classic Kia is a joke, You bring a new car in and it comes out scratched up. All 4 rims are deeply scratched in circular motion. They will not make it good on there end. And now I am going to sue them. If you want your new car all scratched to hell then they're the people you want to take your car to otherwise buyer beware nothing but Crooks and dishonest people.
Purchased a used golf cart that they took in on a trade. I asked them if the batteries were good before I purchased it. They told me "they were great and they haven't had to charge it in the 2-3 weeks that they've had it." When I called them and told them I'd buy it I asked them to charge it because I knew my daughter would be excited and want to ride it. When I got it home we rode it about 20 minutes and it got weak. I checked the water level and 2 cells were low on water I filled them and charged it over night. Long story short the batteries were weak and would only last about 30 minutes. I called them and told them about it and said that I would split the cost on a new bank of batteries and it was about $800 for the set. Josh the manager said he would get back to me. Knowing we wouldn't get a refund I went ahead and had the batteries replaced. I called josh again and asked him if they made a decision he said no. I went in a few days later brought them a copy of the receipt and talked to josh face to face. He said he asked Eric the GM and he said he wouldn't help any on the batteries. I asked for him to have Eric call me and he hasn't called. I will not do any more business with this company and will share my experience.
HORRIBLE EXPERIENCE!!!! Go elsewhere! I made an appointment at Mike Smith Nissan for around 8 am and I did not get my vehicle back until about 5 pm that day!! I have never had to wait such a long time for service. All they did was simply reset the service engine soon light. I talked to the manager and he was very rude to me. Also, I was only told there are seven cars in front of me. It takes them nine hours to service seven cars? I will never give this place my business again.
They have friendly and helpful staff. The service was quick and affordable
I have never had an experience at Mike Smith that was anything less than complete satisfaction.
Sue my advisor is a great asset to the Maxwell, dealership. In a scale of 1 being the lowest and 10 being the highest. Sue and Maxwell dealership would recieve a perfect 10.
I really enjoyed the service during my first time at this dealership. Bob was very courteous and kind, the service was done quickly and efficiently, the business was clean and the staff was friendly.