I went to the Beaumont store to get my phone charging port fixed and I talked with Eduardo Flores and he said that he could fix it because he was a technician.He told me to come back 30 minutes later so I did. He said my phone was fixed but when I got home my phone still would not charge. When I went back the next day he pretty much called me a liar and told me that I could not use the usb 2.0 charger with my phone that I can only use the 3.0 charger. He also told me that he put a new charger port in to my phone. So I took my phone to Redlands and they fixed it in like 30 minutes and now my phone works again. and the lead technician said that the port was an old port. My recommendations to you don't ever see Eduardo as your technician at this beaumont sprint or any other sprint that he goes to because he is a floater.