Body Visions Fitness Ctr Inc
835 Pulaski Hwy, Bear, DE 19701
Body Visions Fitness Center Inc Body Visions Fitness Center Inc
Body Visions Fitness Centre Inc
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07/29/2011Provided by Citysearch -
This gym is the worse gym ever! I have so waster my money and was told I could not cancel - should I file with the Better Business Bureau? I guess it couldn't hurt.
1. I made the mistake of joining for a life time membership close to 3 years ago and have 3 more months of making payments of $25 a mo. = $75.00. I have not been to this gym since Sept 2010 or almost a year now. I joined Retro Fitness in September for $20 a month. Even as my year membership is ending with them I can't get the nerve to go back to Body Visions because of how gloomy, dirty and broken it was/is even though it would only be $100 a year. Just can't do it!
2. My biggest complaint is how they use dirty sweaty towels in a bucket to clean the machines. Which are only changed 4x a day (I've confirmed several times with the staff) or say every 4 hours at the most if they open at 5am and close at 10pm - that's 15 hours/4 changes equals about every 4 hours - disgusting! I've written complaints about this on several occasions - still nothing changed. At Retro you use fresh paper towels and discard when finished, yay!
3. Several of their machines were ALWAYS broken and even though we/I complained they were never fixed. Also several of the benches were torn from being so old!
4. There is also water leaking from the ceiling with a bucket to catch the water, clever. If you on the wrong machine it can also hit you in the head - yuck!
5. The shower area was always dark, dirty and gritty looking and very small. I actually never took a shower there but have heard the water isn't hot. I just never felt comfortable getting clean there. Yet I always use Retro Fitness showers, which are clean, big and have very hot water.
6. The staff is not very motivating. They tend to sit at the desk and most (if not all) could stand to use a few cardio work outs! One time a very large guy was sleeping. Not really sure why they would even pay someone to sit there and sleep?
7. Oh and how could I forget - they have 2 very old metal water fountains. I think they were even starting to rust a little and the water was not that cold, came out very slow and had a nasty taste. Oh and only 1 of them worked.
I think that's about it for now. I wonder when they will actually be closed all together - I say in the next year.
02/24/2011Provided by Citysearch -
I have been a member for a few years and I like the place. In late 2008 to mid 2009 the place did take a turn and was a little neglected. Over the last six months it appears that the owners have began to make an effort to restore the facility back to the high standards that it once had. There is still much to do but it is getting better every day.
05/28/2009Provided by Citysearch -
body visions fitness centre is the biggest joke here in the fitness industry of Delaware. they have 2 STUPID AND INCOMPETENT men running the gym. One is old and is on his last leg, the other is a compulsive liar and can't keep a job. Matter of fact, both of the mangers (dummies) were fired from this gym before. why are they back, i don't know. this gym lost so many gym members to the ymca in bear, retro fitness, 1614, the zone, and many other gyms in that area. body visions need to shut down. this place don't even have running hot water. what's that all about. leaks from the roof when it rains, several gym equipment doesn't work right, they have no certified trainers at all. take a look at their website. when i see that website, i see nothing but lies. this gym use to be the bomb when they were the dominant gym in bear. i use to be a member here for a long time but what took place here during the last 2 months it was time to leave this piece of dump gym. who want to pay for a membership a gym that doesn't offer alot. a staff person their recently told me that this place is up for sale. i didn't believe it at first but when i looked it up on the internet to confirm it, i was shocked. how can this place be up for sale and they (the owners or so called managers can't even managed it.
ALERT - DO NOT WHATSOEVER JOIN THIS GYM. IT'S NOT WORTH IT. THE GYM IS A PIG THAT IS HEADING TO THE SLAUGHTER HOUSE. IT'S CRUMBLING AND MANY PEOPLE WHO ARE STILL MEMBERS AT THIS GYM DON'T KNOW WHAT'S ABOUT TO GO DOWN. AND DOWN HILL IS WHERE THIS POOR QUALITY OF A GYM IS GOING. WHAT YOU HERE ABOUT BODY VISIONS FINTESS CENTRE ISW TRUE..NO LIES, NO JOKE..THIS PLACE IS IN SERIOUS TROUBLE. THEY HAD A HEALTH INSPECTOR AT THE FEW MONTHS AGO. THE GYM SMELLS BAD AND IT'S DIRTY JUST LIKE THE BUM MANAGER WHO CAN'T EVEN (ACCORDING TO OTHER SOURCES) AFFORD TO BUY A BATTERY FOR HIS CAR. THE OTHER MANAGER IS OLD AND STUPID. HE'S A SLOB AND A LOOSER. ONE OF THEIR STAFF MEMBERS RECENTLY QUIT. I CAN'T BLAME HIM/HER.
i'm so glad that i'm not a memberhere at this worthless mess anymore...pass the news around
04/29/2009Provided by Citysearch -
I have report to the front desk the filthy conditions on several occasions. I continue to be told the same thing; I will let someone know. The mens locker room, specifically the showers are full of mold and mildew. The shower doors are so dirty that they have started to stain. Matter of fact, I took a shower and noticed that they didn't have any hot water. Isn't that pathetic. Who's paying the bills at this INCOMPETENT gym. The only thing they have done was refill the toilet paper (which at times they don't have). I have had to make a point of going home after my work out as I'm afraid that any contact could cause either an air born illness or a flesh one.
I will be canceling my membership just like the many members have done. I strongly recommend any one who is searching for a gym don't look at, stop by or read about it in newspapers. It's a waste of xxxxing time. The gym's odor is rediculous. It's the worst gym in the entire state of Delaware.
Trust me I'm serious
03/25/2009Provided by Citysearch -
I joined for a 1 yr membership in nov 08. after 3 months, the restrooms were stinking, urinals had no water to flush, there is a sign that tells there is no hot water in the shower.
i asked the manager to cancel the membership, and instead of finding out what the reasons were, he started yelling at me and asked to contact a lawyer.
never did they take time to understand what your problems are and were really harsh to you
02/24/2009Provided by Citysearch -
When I signed up the sales rep promised I would get one free hr with a personal trainer to answer any of my questions and teach me how to use the equipment. Well I had to stay on them for three weeks before they finally sign me up with an old man for only a 15 min walk through. Bad start, not to mention the gym was always nasty, dusty, several mirrors around the gym are broken and bench seats are ripped. There were so many times they had no tissue or papertowel in the ladies dressing room. 30% of the equipment was always out of order. Daycare closed during operating hours
In early December 2008,I agreed to a one year membership at Body Visions Fitness Centre. I do not like to get involved in contracts, so I made sure that I asked specific questions regarding the agreement. One of these questions was as follows: within the year or after the year, what will I need to do to cancel my membership? (I realized because I was planning on moving that I did not want anything longer than a year.) To this, the salesperson replied that it would be a simple process in which I would just call the 1-800, and tell them that I no longer wanted the membership. UNDER THESE CONDITIONS, I signed the contract.
After 2 months(Jan 2009) of joining Body Visions, I?d decided to quit my membership and joined another gym. The reason ? I was told by the sales rep all members are entitiled to unlimited personal training. When I tried to schedule a training appointment, I was told by a front desk, ?sorry we are unable to offer training sessions. I ask why and the gym employee couldn?t give me an answer. I was very uppset. I was lied to by the manager in fact who looks like a truck ran over him telling me that we offer all this training and other classes and they (Body Visions Fitness Centre doesn?t offer any. So being fed up with all the other stuff the gym just couldn?t prrovide, I decided to leave that worthless gym. Matter of fact, I was told this crapy gym is up for sale...bastards
That place is a dump. The ladies locker room is a joke and usually full of old and broken benches with taped on it. Throughout the gym there several malfunctioning radio headphones for the tv's on the cardio machines. Their isn't any personal trainers at all. The sales people are like high pressure selling anyone who would listen.
How about giving us our INITIAL money's worth? And it's hell if you need any type of customer service. They'll string you along and give you wrong numbers when you want to cancel your membership. They tell you the person you need to speak doesn't handle membership issues or happened to just leave....riiiight! I hear that it's hell getting out of your contract at expiration. But I still plan on getting out of my contract as soon as it expires whether it takes an attorney or not. I would NOT suggest signing up for Body Visions Gym. I made a mistake joining that GYM. I also heard that they decided to sale the gym and not let the members no about it. I told many of my friends about the quality of this gym and they are not happy. We decided sometime this March on joining another gym. I heard there's a new gym called Retro Fitness.
The word is going around that gym is many current and former members have left Body Visions to join YMCA or the new Retro Fitness Gym.
I agree with the previous writers, this gym is not recommended. I will tell everyone I know about this review site to state their opion.
I wanted to cancel my gym membership with this gym because i was getting a new membership at another gym. I tried calling them over the phone and they said i was gonna have to go in and talk to a sales rep. i went in as they requested and when i got there they ask me how they could help me.
I WAITED for about 45 minutes later and than a sales rep came out and ask me what can i do. i said i want to cancel my membership and why i wanted to cancel. i told him that i was getting a new membership at another gym. This man tried really hard on not letting me cancel and was being very pushy and persistent and after going back and forth i told him i did not want to be a member here at bodyvisins anymore because of the lack of service it doesn't provide. The sales rep got really upset and told me he wasnt able to help me out andi needed to send a certified letter to their membership processor company asf and it takes about 2 months. days later i sent a letter, paid my last month and closed out my bank account so they wouldn't withdrawl any more money and i though that was the end of that. about 2 weeks later i got a harrasing call from there billing staff asking for there money and i told them that i paid them of and they said that i still owed them 1 month so i was ok with that and i agreed to pay them but then they quoted me this outrages bill 4 times higher and i told them that i was not going to pay that redicules amount. i explained my issue with them when i went to cancel and the man at body visions was very rude he said he did not care if i did pay i was going to collections and he told me to leave him alone. they sent me to collections and now i have a derogatory account on all my credit scores from all credit bareus.
please, please do not join this gym. it's not like it use to owhen i joined there. i hate that gym to max. my credit is all messed up because of that evil sales rep...stubborn. I told a friend about this and he said the gym is for sale
02/06/2009Provided by Citysearch -
I heard many things about this gym. It's going to be sold. Several members are still handing out flyers that show Body Visions is up for sale. I already have a 1 yr membership. What the hell happen to the 30 miniute workouts upstairs. I missed the old staff they use to have. The were alot knowledgeable than these people they currenttly have. Myself and many other people are going to leave this gym and join the YMCA in Bear. I ran into a friend who use to go to Body Visions and he stated that he joined a recently new gym caled Retro Fitness. He told me about it,so I look it up on the internet and it's awsome. My friend also told me that many members left Body Visions and joined this gym. I really don't know what happen to Body Visions but I'm leaving it and will be joining a new gym.