Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
9500 Montgomery Blvd NEAlbuquerque, NM 87111
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
3640 Morris St NEAlbuquerque, NM 87111
Our family has been taking our cars to M&C for 14 years. these guys are so honest and reasonable in price. The same group of guys has been there all…
2508 Vermont St NEAlbuquerque, NM 87110
From Business: Bee Line Automotive is a place where you can still see your car being serviced and communicate with your technician. We refuse to compromise the integrity of your…
these people are crooks, I took my minivan to be repaired and they use old parts, bumper, headlight, etc,stay away from this workshop, she told me w…
Serving the Albuquerque Area.
From Business: RoadRunner Auto Transport is a leading provider of reliable nationwide door-to-door auto shipping services. With a history of dependability and innovation, we're …
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
We purchased an A7, from Audi Albuquerque in July. We were actually considering an SUV or possibly a midsize car, but fell in love with the A7 and bought it. Prior to our purchase, we researched and looked at other luxury vehicles in this price range, while observing the dealerships, that were available in Albuquerque and none came close to the A7 or Audi Albuquerque. The professionalism and ease to do business with Audi Albuquerque made our Audi A7 purchase an exciting and enjoyable experience. CJ was our sales person and was very knowledgeable and informative about the different models and features of each of them. We never felt pressured to purchase a vehicle there, but CJ was available to answer any questions we had. The entire process of purchasing the vehicle was seamless. Surprisingly, they made a fair deal without all of the back and forth haggling which I refuse to participate in. The paper work process was simple, straight forward and expeditious. From the point we decided to purchase to the point we were driving away, took less than 1 hour and 20 minutes. We had the dealership tint the windows, add a clear bra and install a concealed radar detector system. Again, they exceeded all expectation with their attention to detail. Nick made the appointment streamlined and trouble free. He had the loaner vehicle up front, garaged and ready to go. Antonio, head technician, ensured that all of the work was done to meet every expectation by working with me on the placement and method of installing the radar system. Everyone at Audi Albuquerque who I have dealt with, which includes Tripp the GM, Dave the sales manager, CJ & Robert in sales, Nick and Marcas in service and Antonio the head technician made it clear they have a passion for their product and care about their customers. Each one have made themselves engaging and approachable for questions or concerns. Tripp, the new General Manager, has taken this dealership to a new level! Not only is the car itself a dream, our purchase and service experience with the dealership solidifies that we made the perfect decision in purchasing this vehicle from Audi Albuquerque.
Christian and his mechanics and staff have taken care of my vehicles for over ten years. They have always amazed me at their honesty and integrity. I know nothing about vehicles and when I take a car in, an unscrupulous mechanic could really take advantage of me. Over the years, some have. When I found Christian's I was in for a new and satisfying experience. Many times I have taken one vehicle or another in to him for work fully expecting a bill exceeding $1000. I have been lucky on two counts. 1) Chris has taken such good care of the cars that the trouble never has been too serious. 2) And these guys are so honest, they have surprised me with how little a repair really was. Very recently, my daughter had car trouble while at college in the Los Angeles, CA area. I called Chris and asked if he knew anyone in the area that conducted business like he did. He said not off hand but when we got off the phone, Chris searched his directory of certified mechanics in the LA area. Not only that, but he called several of these businesses and spoke directly with the shop owners. Christian called me back an hour later and recommended a shop that was very near my daughter's school. The shop in LA treated my daughter and her car just exactly as Chris has all these years. We expected to have to replace an alternator and battery and perhaps other electrical equipment and spend nearly a thousand dollars. They replaced her battery and put on some new cables and charged us under $200! Christian is the most honest and reputable businessman I have met. You should meet him, too.
! wanted to give an accurate review of The Garage based on my visit last week. My car broke down in Rio Rancho at a grocery store on 528. I am new to the area, and my neighbor suggested The Garage. I called them to make an appointment and I was informed that they offered free towing. Within an hour, they had their tow truck at my location. I was informed that since it was late in the day, it would be the next day untill I recieved my estimate. About 9 a.m. the next day I was informed that my timing belt broke and that there was damage to my valves. I was given a maximum price that could go down depending on the machine work I needed. This is important...... I verified their prices with several shops and the dealer. There was a cheaper shop in town, but overall, The Garage was very fair with their prices, especially when compared to the dealer. I authorized the repairs and I also popped in to check on the progress. I've been in several shops in my life, and the inside of The Garage was impressive (really starting to build trust at this point). It was clean and my car was at the exact stage of repairs that they told me on the phone. When I came to pick up my car, my bill was several hundred dollars LESS than my estimate. I was pleasently surprised. My car really does run better than it has in years (they tuned it up also), and overall, I am happy with the entire event. I just thought everybody needed to know about the services that they offer. Thanks, Belle G.
After hearing really great things about The Garage Auto Repair from several relatives and friends, I decided to give them a try. There are plenty of good things to say about this shop. My first experience with themwas a very good one . First of all, each and every employee that I dealt with was exceptionally pleasant. I initially called from the side of I-25 after my Jeep overheated. The lady who answered the phone explained the program to me and dispatched their tow truck to where I was stranded. The tow truck driver was polite and gave me a ride to the shop. My Jeep was looked at almost instantly by a mechanic. After roughly 20 minutes in their waiting room I was given an estimate. Turns out that my thermostat got stuck. While I waited, they replaced it and added new coolant. I saw my Jeep go on a 10-15 minute road test to verify that there wasn't any other issues. My entire experience with The Garage was textbook perfect. The staff was overly nice, the price was very reasonable, and the service was impressive. One other thing worth metioning is that there was no charge for the tow. I have never been so satisfied in my life. I would go a very long way to get this customer service and craftsmanship again.
by anonymousApr 21, 2015 This is a very reputable company and have been in business for 15 years. Mike the owner is well known for his quality of service and has a great customer relationship. His customers are loyal and proud to say their vehicles were repaired at Gilsons Auto Body Shop. There are a few shops in town that have this kind of reputation and they will most definitely keep doing what they do best ...to take care of their customers first and if a problem happens to arise the owner and his staff will make sure it's addressed in a responsible and positive manner. by anonymousApr 21, 2015 This is a very reputable company and have been in business for 15 years. Mike the owner is well known for his quality of service and has a great customer relationship. His customers are loyal and proud to say their vehicles were repaired at Gilsons Auto Body Shop. There are a few shops in town that have this kind of reputation and they will most definitely keep doing what they do best ...to take care of their customers first and if a problem happens to arise the owner and his staff will make sure it's addressed in a responsible and positive manner.
Had a great experience with service today. Came in from the north, pulling a big RV, had leaking antifreeze. Called service about 30 min. out, explained the problem to William Pace. He agreed to work us in, told us how to get there, allowed us to park the RV on the lot. We got there about 10 AM, didnt know whether we needed to take the RV to an RV park or hope that the job would be done that day. William brought his service tech out to take a look so we would know whether or not to unhook the RV or take it to an RV park first. He and his tech diagnosed the problem right away as a water pump problem, assured me that I could unhook right on their lot and that they would get me going that afternoon. Sure enough, they got us going fast, in 4 hours, and got the job cost covered by the warranty. We were back on the road by 2 PM, minimal interruption to our trip, and a positive interaction with everyone there, William and his tech really went the extra mile for us. GREAT JOB, MELLOY, THANKS SO MUCH!
This place is awesome. I'm from California and bought my dream car from Sandia. The most valuable player throughout the process was a sweetheart named ROXY COPPINGER (ASK FOR HER!!!!!! SHE IS A DAMN ROCKSTAR AT WHAT SHE DOES) I am not a fan of buying cars at dealerships because of the aggressive salespeople. I will NEVER buy any car again unless it's from ROXY. She was the most helpful woman I have ever come into contact with. You are making a big mistake if you come to this dealership and don't go through Roxy Coppinger. For example: I wanted to add all this extra stuff to the inside of my car and she told me it wasn't worth it, that I would be wasting my money. WHAT CAR SALESPERSON would say that????? She looks out for the customer first then herself. I love this woman. If i was rich I would buy 37 cars just from her. REMEMBER TO ASK FOR......ROXY!!!!!!!!!!!!!!! THANK ME LATER, SHE IS AN INCREDIBLE HUMAN BEING. Thanks for all you did! All the best!
My wife and I are the proud owners of two 2004 XC9's. We really enjoy the cars and have low mileage on both. My warranty recently expired, which I didn't know. I took my car in because the left front window and door wouldn't work. Daniel, the service rep, informed me about the expiration and gave me a fair estimate of the repair cost. In all my dealings with both Daniel and Chris, I have always had excellent service. Daniel told me that I could renew my extended warranty and introduced me to Gene Goad. Between Mr. Goad and Mr. Patel, I was able to purchase my warranty. I want to commend all the staff for their extreem courtesy, excellent service and very reasonable and satisfactory terms. Since we purchased our cars from Corley's, we have always had wonderful experiences with all the personnel employed at Corley's. Thank you for providing us with such professionalism and quality in all our dealings with Corleys!
The Garage is "The "Bomb"!!! Last week my son and I were traveling across country from Nashville to L.A. My starter went out in Albuquerque around 11:00 a.m. I called Tim and he said he could get me in fairly quickly so we managed to get the car started and took it straight to the garage. This all happened on the Friday afternoon before Memorial Day weekend so I'm quite sure Tim was short handed and everyone that was working there was daydreaming of the 3 day weekend coming up! Not a problem!! They got me in, diagnosed repaired and on my way to Grand Canyon National park by 1:45 p.m. I can guarantee you that if I lived in Albuquerque or anywhere near it they would be my exclusive mechanic. I have 7 cats so I know something about mechanics and these guys are good and honest. Thanks Tim and the girls at the desk for taking such good care of us in what could have otherwise been a very bad situation.
Have never enjoyed a car as much as my Land Rovers ( have previously owned a Porsche, a Volvo, a Hillman, etcetera.- now have had both Discoverys and LR2s! Wonderful, beautiful, peppy, completely dependable vehicles. And the customer service is beyond compare! Every visit is pleasant, service is quick and the repairs are always perfect. The salesmen and service managers go out of there way to accommodate their customers in every way, every time! They have even returned my vehicle to my office when I had a scheduling problem and couldn't get to them, and you are given a loaner car to use, even if you're just in for an oil change!You are truly treated like royalty every time! Buying is completely stress free- there's no haggling, and salesperson Danny Brink is knowledgable, relaxed, charming, and completely non-pressuring. I am on my 4th Land Rover and can't imagine driving anything else!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.