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Hours
Mon - Fri 9:00 am - 9:00 pm, Sat - Sun 9:00 am - 5:00 pm
Payment method
check, all major credit cards, debit, insurance
Location
Uhhs Chagrin Highlnds Hlth Ctr
Categories
Urgent Care, Medical Clinics
Other Information

Parking: Self, On Site, Free

Wheelchair Accessible: Yes

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Reviews

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Melanie C.

05/26/2015

Overall

1) had two different issues and had to go twice for each issue at over $100 per visit. The second visit for each issue was ONLY because the first doctor I saw did not give me the right prescription and my condition stayed the same or worsened.



2) wait time is about 1-2 hours on top of when you're in the waiting room waiting.



3) if the wait time is up to 2 hours or more like it was today, they won't tell you unless you go up and ask



4) their website offers an option to pick a time to be seen. This time means nothing, which is what the nurse at the front said. The online request is ONLY to weed out non-urgent care issues. If you request a time, you are given no preference or priority. You'll wait with everyone else, which makes sense for an urgent care but is COMPLETELY misleading when viewing the website. Unfortunately this is the only urgent care that I am able to go to in the area.



On the plus side the second visits of each illness WAS successful, but it's incredibly frustrating to have to go in twice for the same issue when the first expense did NOTHING.

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