We are a current resident and love the house and neighborhood but the management company is extremely unreliable and disorganized. They never return messages and it takes an extremely long time to get any maintenance requests completed. When maintenance does fix things it is only a short term fix and they do the bare minimum. We have had numerous issues with our plumbing and finally after the fourth or fifth time, it appears to have been fixed correctly. However, now they are not painting the ceiling which was damaged from water damage. When we rented almost three years ago, itbwas more organized but staff and management must have changed because it is really declined. I would not recommend this company.
GREGG IS PROFESSIONAL AND KNOWLEDGABLE, WITH THE HIGHEST INTEGRITY. I RECOMMEND HIM TO ANYONE BUYING OR SELLING A HOME.
I am a CURRENT resident in one of their homes and they are the WORST management company Ive ever dealt with! DO NOT RENT FROM THEM. They are a middle man management company for people who use to live in the CLE area and moved to Jerusalem. -Complete disorganization in the office-Only 2-4 staff member from what I can tell with little to no resources.- Only 1 person (Donna) seems to slightly know what she is doing but has zero help so nothing gets done.-Service/Maintenance department is WORTHLESS. Very slow and does terrible work. Contracts out to terrible companies and is held to no standard. IF they show up to the house it is never during the appointment time or it is just whenever they feel like showing up.-Continuously show up to the WRONG ADDRESS for service/maintenance visits (or just lie and say they showed and didn't we've never been able to figure this one out)BEWARE!!!!
I live in Glenbrook Townhouses and recently had $200 missing from my apartment after maintenance was here! I went into work late in order to go talk to Tammy in the leasing office to report the money missing. When I got there she and the electrician were there, I informed her that i had $200 in a cabinet in my kitchen and maintenance came and now it's gone. She said "i've never had anyone report anything missing before, I'll have corporate call you" and I left. Corporate called.. Immediately informed me that they have no reason to believe their employees would steal from me and proceeded to ask if my 3 year old had other friends that could have taken it!!! My 3 year old! Charles at Myron Roberts then informed me that he has known Tammy for years and other employees and that Tammy and the electrician gave a completely different statement about what I said when I went into the leasing office! Automatically I knew that my money would never be retrieved. Charles just called to let me know that as far as Myron Roberts is concerned, the matter is closed and reminded me again that I "gave two different statements" and that Tammy would have never told him something that wasn't true. Safe to say I will not be living in another Myron Roberts building EVER again! I feel so violated that anyone would even go through my things let alone REMOVE something from my apartment!
I live at their Northfield Terrace property in Northfield. This place is, hands down, the WORST place I have ever lived. The rent is cheap, but you get what you pay for: shoddily kept grounds/public areas and terrible management. I seriously recommend that you DO NOT live here.