We are a current resident and love the house and neighborhood but the management company is extremely unreliable and disorganized. They never return messages and it takes an extremely long time to get any maintenance requests completed. When maintenance does fix things it is only a short term fix and they do the bare minimum. We have had numerous issues with our plumbing and finally after the fourth or fifth time, it appears to have been fixed correctly. However, now they are not painting the ceiling which was damaged from water damage. When we rented almost three years ago, itbwas more organized but staff and management must have changed because it is really declined. I would not recommend this company.
I am a CURRENT resident in one of their homes and they are the WORST management company Ive ever dealt with! DO NOT RENT FROM THEM. They are a middle man management company for people who use to live in the CLE area and moved to Jerusalem. -Complete disorganization in the office-Only 2-4 staff member from what I can tell with little to no resources.- Only 1 person (Donna) seems to slightly know what she is doing but has zero help so nothing gets done.-Service/Maintenance department is WORTHLESS. Very slow and does terrible work. Contracts out to terrible companies and is held to no standard. IF they show up to the house it is never during the appointment time or it is just whenever they feel like showing up.-Continuously show up to the WRONG ADDRESS for service/maintenance visits (or just lie and say they showed and didn't we've never been able to figure this one out)BEWARE!!!!
I live at their Northfield Terrace property in Northfield. This place is, hands down, the WORST place I have ever lived. The rent is cheap, but you get what you pay for: shoddily kept grounds/public areas and terrible management. I seriously recommend that you DO NOT live here.