I find it hilarious that they call themselves “five star”, if I could give them 0 stars I would. I’ve tried to pick my dress up three times, the first time there were still huge stains all over it. The second time there were new stains on it, that I know weren’t there when I dropped it off (I very thoroughly looked over the dress). Finally the third time I was tired of dealing with it and just took it anyway, even though we’re still stains on it. They charged me $32 for a dress that still had stains on it, and stains that weren’t even there before I dropped it off. Everytine I went in there, there was another customer complaining about them doing a hack job. I’ve talked to several other people after this and everyone has said the same things, some people even telling me about how they LOST their dry cleaning. I absolutely will not be giving them anymore of my money and will make sure to let everyone know to go elsewhere if they’re looking for even a decent dry cleaning because this is quite obviously not the place.
As someone who used to work here I can tell you that the owners are hardworking, honest, and ethical that's why they've been able to stay in business for over 25 years. To address Leeann's review below: The employees ALWAYS count the number of starched or dry cleaning items in front of the cust…
Sam has done my laundry and ironing for over 10 years now. I have always been satisfied. I wouldn't go anywhere else!
DO NOT GO TO THIS PLACE!!!!!!!! I took 27 items to Best Launderers & Cleaners & they ruined them all. I asked them to repair them and they refused. I asked for a refund and they still refused. I reported them with the BBB and they did not respond and will not answer my phone calls any more. This is horrible customer service, not to mention the amount of money it will cost me to replace the clothes they ruined, repair the clothes they would not fix, and re-press the clothes they did so poorly on. I think asking for a refund of only the amount of the ruined dry cleaning was more than fair & that they should have fixed the buttons & hooks that they tore off. Not only will they ruin and lose your things, they will not fix their mistakes and will be so rude to you, you will want to scream.