375 E Main St, Bay Shore, NY 11706
375 E Main St
Bay Shore, NY 11706
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I've used this office for a few years and would like to warn everyone that it is a nightmare. The staff is rude. The PA is rude. God forbid I need to speak with my doc, I will never get a call back. Office wait is never less than an hour and half the time is about two hours, I am not exaggerating. I just can't believe the way the staff speaks to people, with the exception of a few. They are patronizing, uncaring and just plain RUDE.
LET ME START BY SAYING if you have all the time in the world as doctors think you do this is the office for you- No one should have to wait and wait unless the doctor is incompetent or greedy and scheduling way too many patients in a day
When I get to the office 10 minutes before my appointment time and sign in I would expect that the staff would call people in the order of appointments not when the book is signed- Today I firmly believe this was not the case- If someone signed in ahead of me they were seen- actually people signed in after me were seen also- no rhyme or reason- and the staff had no answers.
How rude of you as doctors to think our time is less valuable than ours.????
What a wonderful office! The staff is pleasant and the waiting room is comfortable. They helped me with forms that I did not understand and helped me to get around in their office with assistance. The doctors and P.A.'s are compassionate and caring. Wouln't recommend ANYONE ELSE...
If you want to do yourself a favor stay away from this doctor & suffolk orthopedics in general. Firstly I'd like to inform anyone else that I first had my knee replaced by Dr. Saugy...less than a year later it will have to be replaced again due to the fact that the doctor did a horrible job (the replacement knee he used was not sized for me correctly). If this guy can claim to be a surgeon then the rose bush in my backyard can be a surgeon too. I am currently pursuing legal action against this doctor. Where Dr. Kalter is concerned first I was told he could help relieve my pain. Becuase he is not in my network of coverage I was going to have an EMG proceedure done by a doctor in my network. Suffolk Orthopedics insisted that I use him, so I allowed this idiot to stick me with needles so he could tell me "yeah you've got a problem with your knee"...how astute !! Now after being told that "I'd be taken care of"... because they are aware that Dr Saugy screwed up....this other schmuck had the audacity to send me a bill for this proceedure for almost $3,000 when if I had just used the doctors in my network I'd never gotten any bill. Needless to say if you deal with this group hold onto your wallet, they obviously don't know what they are doing, they are poorly coordinated, and don't waste your time calling the number listed above. This is their billing department, and if you call this number you'll never get a call back anyway. I plan on telling everyone I know that this is a practice that you should avoid...only if you want inferior health care should you use this group as an option.