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Griffin Taxi

Map & Directions
(20 Reviews)

507 S Chilson St, Bay City, MI 48706

(989) 770-2060

OPEN NOW
Today: 6:00 am - 12:00 am
3
YEARS
IN BUSINESS
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"Consider Us There"

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Extra Phones

Dispatcher Secondary: (810) 336-1581

Payment method
discover, mastercard, all major credit cards, visa
Amenities
Driving, Pick-Up, Drop-Off, Return's.
Categories
Taxis, Bars, Hotels, Limousine Service, Medical Transcription Service

Reviews

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James B.

10/30/2019

Overall
Expertise
Professionalism
Promptness

Griffin Taxi is the only way to go! I called for a pick up at the MBS airport and they said due to high volume it may take some time to pick me but would work on a "Plan B" and call me back. In less than 5 minutes they called back and said there would a drive arriving soon, the actual driver - Dennis - called me and let me know he was about 15 minutes out.
The level of communication with the office along with the professionalism and customer service from Dennis the driver was the best I've ever experienced. From now on Griffin Taxi will be my car service when flying into MSB airport, there's no one better. Keep up the great work GT - Thanks!

Jim B.
Milwaukee, WI.

Maryellen L.

12/01/2018

Overall
Expertise
Professionalism
Promptness

A great family owned company in the heart of a big little town. I would recommend Griffin taxi to anyone look for transportation. Not only is the staff friendly and helpful but the cabs are very clean and smoke free.There's not a lot of company's left that are filled with heart, not something this ones lacking in.

Sarah D.

11/30/2018

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Promptness

Ive been taking cabs in bay city for several years i just switched to griffin taxi and wish i would have discovered them sooner very professional friendly and prompt i take a cab several times a week and will never take another cab company

claimed iconBusiness Response12/07/2018

Thank you so much for your response on our services. We appreciate your business!

This listing has been claimed by a business representative.
Jan B.

08/02/2018

Overall
Expertise
Professionalism
Promptness

They were a great help on a late night/early morning flight arrival. Professional, courteous, and extremely helpful. I would highly recommend them. Thanks Griffin Taxi!

Allison H.

05/11/2018

Overall

Never showed up after I scheduled a ride to the airport - this company doesn’t even deserve one star! Thankfully another taxi service was available and I didn’t miss my flight!

claimed iconBusiness Response06/20/2018

So sorry to hear, but as a highly regarded company in the Tri-City area, we make sure this NEVER happens. Being late? A possibility. Not showing up? NEVER. If you would like to give us another chance, please contact us at our dispatch number (989-770-2060) for your ENTIRE next ride free. Thanks again for your continued business!

This listing has been claimed by a business representative.
Tenesha C.

02/02/2018

Overall
Expertise
Professionalism
Promptness

called for pickup at 1pm waited suppose to been at work by 130 had to call another taxi service for pickup could have cost me my job very disappointed in their service not reliable at all

claimed iconBusiness Response04/29/2018

So sorry we were late to your run. Sometimes its difficult to manage a schedule with so many rides to get to. Excuses aside, please contact our dispatcher at 989-770-2060 for the first mile off of your next ride. Mention Yellowpages, so they know where to find the referral. Thanks so much for your continued business!

This listing has been claimed by a business representative.
Leslie T.

01/24/2018

Overall
Expertise
Professionalism
Promptness

I was so pleased with my experience on a recent trip with Nate. He was early for my pick-up, waiting on me when I walked out the door. We had a great conversation on the way to the airport. Nate shared the history of the area with lots of interesting facts. It was very evident Nate takes great pride in his town, and the service he provides is phenomenal.

claimed iconBusiness Response04/29/2018

Thank you so much for this incredible response. We apologize for the delayed response.Nate is an incredible driver and we take so much pride in having him on board!

This listing has been claimed by a business representative.
Tim F.

11/06/2017

Overall
Expertise
Professionalism
Promptness

When my pre-arranged ride fell through, I called Griffin Taxi. My driver was Brenda and she saved the day. She took me from the Saginaw airport to Gladwin and I was charged the amount I had been quoted. We had a very pleasant conversation on the drive.

claimed iconBusiness Response11/18/2017

Thanks so much Tim! We've taken this into consideration for Brenda, and we do love having her as a driver. She's great at going above and beyond!

This listing has been claimed by a business representative.
Shawn S.

10/26/2017

Overall
Expertise
Professionalism
Promptness

MBS to Detroit airport transport was nice and both were friendly. Thanks so much. If anyone needs a TAXI I recommend this company.

claimed iconBusiness Response11/18/2017

Thanks so much for the review Shawn! If we may ask, who drove you? We would love to reward them for their extra hard work. Thanks!

This listing has been claimed by a business representative.
Melanie W.

10/01/2017

Overall
Expertise
Professionalism
Promptness

I am so incredibly disappointed with Griffin Taxi. I spoke with the OWNER who ASSURED me he could pick up and deliver the food for a family wedding we were hosting on our farm. I sent him the address, the directions, the food was paid for in advance, all he had to do was pick it up and deliver it. An hour after we expected the food, I called the Restaurant who confirmed he NEVER showed up to get the food. We had to send members of the bridal party, to pick up HUNDREDS of dollars worth of COLD food, 2 hours later. I told him in advance, this was a special wedding, my 70 year old mother was marrying her love, on our farm and what an important day it was for us all. I'm sorry, but telling me you have "car problems" two hours after you were supposed to pick up our food is UNACCEPTABLE. If he would have simply called me in advance, I would have been happy to make other arrangements. We heard NOTHING from them! I would NEVER recommend this company to ANYONE.

claimed iconBusiness Response11/18/2017

So sorry we couldn't help you in your time of need. If you would like to speak with the owner personally, please contact us at 989-770-2060. We would love to win your business back, and can start by offering you your next free ride with us!

This listing has been claimed by a business representative.
Birgit E.

05/09/2017

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Promptness

Our drivers name was Jon and he did a great job. Was very friendly and on time. Thanks Jon it was great to find a ride big enough so all of us could fit and be in the same taxi.

claimed iconBusiness Response06/14/2017

We do offer a few options are far as space goes, and we are happy we could accommodate to your needs. Thanks so much for taking the time to write up a review!

This listing has been claimed by a business representative.
Matt G.

05/05/2017

Overall
Expertise
Professionalism
Promptness

The first time I called they had a driver ready and waiting to come pick me up. The driver Anthony was a great guy. He got me to my appt fast and did everything to make my ride as enjoyable as possible. I would recommend Griffin taxi to all my friends and family. Thanks again Anthony.

claimed iconBusiness Response06/14/2017

Anthony truly is a great guy, and awesome driver. Glad to have him on our team, and glad you feel the same way! See you soon!

This listing has been claimed by a business representative.
Tara S.

04/30/2017

Overall
Expertise
Professionalism
Promptness

My very first experience with Griffin Taxi! SHOUT OUT TO JON!!! For being a stand up, kind human being. My boyfriend and I were walking home around midnight, Im 6 months pregnant, and we're walking over Veterans bridge, as it starts to down pour.. Jon rolls up, and saved the day!! We're looking forward to using Griffin Taxi and Jon as our go to!!
-Tara and Brian

claimed iconBusiness Response06/14/2017

Sorry we took so long to get back to you, but we have been so excited about how great of a job all of the driver's are doing on the road. Glad that Jon was so helpful in your situation!

This listing has been claimed by a business representative.
Jessica H.

02/23/2017

Overall
Expertise
Professionalism
Promptness

Two gentlemen from Griffin Taxi were driving on I-75 when they passed my truck going 55 mph with our hazards on. They pulled up beside us and yelled to us that the front tire was crooked (it was not like this 20 minutes prior at our stop for gas), they told us to pull over, and we did. Thankfully, they pulled over right in front of us. Low and behold, smoke started pouring out from the tire. Then, it started sparking and flames started shooting out. Thank God the two men from Griffin Taxi were there, because they put out the fire! Everyone was alright, and they gave us a ride to the nearest restaurant to wait to for a tow. They didn't expect anything. They were simply helping out of the kindness of their hearts. I was EXTREMELY impressed with these two gentlemen. If these are the kind of people Griffin Taxi employs, then everyone should use this taxi company! They are truly good people.

claimed iconBusiness Response02/28/2017

Wow! Thank you so much for this awesome response and taking the time to write up a review on the company. Glad we could be of service and have helped you in a time of need. We are just more than thankful that no one was hurt, and we could change the situation for the better. Always Consider Us There.

This listing has been claimed by a business representative.
Mohammed A.

01/18/2017

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I just had my first experience with this service best in town far as I am concerned. They provided kind and considerate service to all who were along for the ride.

claimed iconBusiness Response01/20/2017

Thanks so much for your review on our services! See you next time!

This listing has been claimed by a business representative.
Lisa S.

01/02/2017

Overall
Expertise
Professionalism
Promptness

These are all friendly, honest and dependable people. They will get you where you need to go safely and on time. I won't use another cab company.

claimed iconBusiness Response01/21/2017

Thank you very much for your review and loyalty! We are looking forward to driving for you in the future! :)

This listing has been claimed by a business representative.
Dawn T.

01/01/2017

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Expertise
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Promptness

Excellent service, friendly drivers. I will definitely be using this service every time I need a cab.

claimed iconBusiness Response01/02/2017

Thank you for the positive review!

This listing has been claimed by a business representative.
Review C.

01/01/2017

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Great service. Glad to have used them, and was surprised that they were available so quickly on New Year's Eve.

claimed iconBusiness Response01/02/2017

Thank you so much! We always strive to be the quickest around, and make sure our fares are the cheapest. See you next time!

This listing has been claimed by a business representative.
Curtis W.

12/29/2016

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Promptness

Just had my first experience with Griffin taxi. Im definitely a repeat customer. Very fast and very professional. Lowest rates i could find

claimed iconBusiness Response12/29/2016

Thank you so much for your business! We greatly appreciate it! See you next time!

This listing has been claimed by a business representative.
John D.

12/28/2016

Overall
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Excellent service. The taxi was on time and my driver was very nice. Would recommend to anyone in need of a ride in the area.