What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
11455 Airline HwyBaton Rouge, LA 70816
From Business: Robinson Brothers Ford Lincoln has been serving Baton Rouge and the surrounding communities since 1946. Robinson Brothers is family owned and is one of the larges…
6610 Jones Creek RdBaton Rouge, LA 70817
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I've been bringing my vehicles to Hampton Collision for years! I was recently informed by my insurance (State Farm) that Hampton Collision was no longer what St.Farm refers to as a one of their "preferred" shops and that if I chose to have my vehicle repaired there I would not receive a lifetime warranty on the repairs from State Farm. Luckily I have been a client of Hampton Collision for a while and I know that the company itself provides a lifetime warranty on all their repairs for everyone no matter their insurance! I also was told by State Farm that Id have to get an estimate from another shop & then I would be able to have my car repaired at THE SHOP I WANTED TO! Which is obviously Hampton Collision hands down. Though St.Farm is choosing to make this a little bit more of an inconvience for me, I would Never take my car elsewhere ! Hampton Collision does a phenomenal job every time! The owner (Brandon), shop manager (Michelle) as well as the rest of the staff are awesome! They are so easy to work with & eager to help & direct each customer along the right path in order to make the unfortunate situation of having to get your vehicle fixed as smooth as possible! I have been more than pleased each time my spouse or I were in need of repairs! Thank you Hampton Collision for always taking care of us with a smile! You guys rock! :)
The entire staff at Hampton Collision Center was extremely honest , thorough, reliable, and friendly ... I had to take a moment and write a review because 5 stars doesn't cover the white glove treatment I had . After a head on accident it is such a relief to find a body shop ... that goes above and beyond . My vehicle was inspected by a "@@@co" rep and typed up a three page listing of their findings. I drove to Baton Rouge from Lake Charles because I have several friends who had recommended Hampton Collision Center (and it was worth the drive) I was Blown away when I received a phone call from Hampton Collision stating : that after their thorough inspection of my vehicle they came across several important items that the insurance company overlooked. Hampton Collision took care of summiting the estimate for the additional parts , handling the insurance headache (waiting game) and calling and extending my rental car. One less thing for myself not to worry about . The entire staff seemed to take a personal interest with repairing my vehicle and making my experience a positive one - after a nonpositive accident. Thank you so much ....
I am very pleased with the service I received at Hampton Collision. Dealing with “all the mess” that goes in hand with an auto accident was definitely not what I was looking forward to when I was hit by another vehicle. After my recent purchase of a 2013 Volzwagon Passat, I had much anxiety that my long- worked for new car would not be the same! However the incredible staff at Southpoint Automotive took great care of all my needs then referred me to Hampton Collision for the auto body repairs. Hampton Collision made this dreadful mishap go super smooth. All staff members were extremely courteous and professional. The owner himself was on sight and explained everything to my understanding, which gave me peace of mind while my “baby” was being worked on. In no time I was back in my new car that looked exactly the same as when I bought it!! I truly was shocked when I pulled up and saw how wonderful my car looked after such a beating it had taken. I 100% recommend Hampton Collision to anyone and everyone in need of professional and thorough auto body repair! Thanks again Hampton Collision Center!
Thank you Hampton Collision for the amazing job you did on my vehicle! When my brand-new 2015 VW Passat got smashed, I was devastated to say the least! But Hampton Collision fixed my baby up so fast I almost thought it was a joke when they told me I could come pick "her" up! When I got there I couldn't believe my eyes! I don't even think a single scratch can be found even with a magnifying glass! Ha ha! If you ever need collision repair I recommend Hampton Collision to everyone in the Baton Rouge area. Even if another collision shop may be a little closer to you, trust me it is completely worth ANY extra driving minutes. All repairs come with a lifetime warranty from them! The owner as well as the rest of the staff are truly genuine in their concern for your situation. I was so thankful for the time they spent in helping me throughout the entire process! I hope I don't have to go through this again but if I do I will definitely go back to Hampton Collision! Thank you all once again, my family and I appreciate your services! Allyson A.
Just bought a set of 4 Michelin tires from the Lee Drive location and had them balanced and mounted. Before purchasing, I checked for prices of the same model tires at other local tire dealers as well as internet vendors which shipped a set of four tires free to specific local dealers for installation. Skid Marks Tire Pros had the lowest local price and the only lower price I found was an internet vendor free ship to local dealer for install. The difference in price was about $60 total for a set of four. I also got a free oil change and have a remaining free oil change with my purchase. The counter personnel were friendly, respectful, and offered some extra options at an extra cost. I declined the extra options without any hard sell techniques used. It was a very pleasant tire buying experience and at a good price. I waited 2 hours for the tire installation and oil change which seemed long, but not unlike my experience at other tire dealers.
John Leo. Your payment was due at DADS. You called and asked if you could pay it the next day. We said OK. The next day you didn't pay or call. And the next day, and the next day. You didn't return any of our phone messages. We tracked your vehicle and shut it down. We get a call from a dealership, asking for your pay-off. You NEVER called us to communicate that you were trying to trade in OUR vehicle. Because you didn't return our calls, I text you stating that the vehicle was about to be repossessed, and that on top of the note, the late fee and a $300.00 REPO fee, it may keep you from trading it in. That was not a threat as you suggested, it was a fact. That's when we had to get it back to DADS. Because of your lack of communication you consider us the bad guys?? You also wrote us a letter stating, " Dear DAD'S Employee's, Keep up the good work! No complaints here. (smiley face) Chevy's Rule, Sincerely, John....Sincerely, DADS Employee's
Please do not be fooled by the kindness of the people, the employees did lots of additional damage to my rv and because they are family to the owner he refused to believe that they did not tell him of the additional damage the did.It took 120 days,4 months to charge for 44hrs,,Beware if you have National General insurance and live in south La. they will tell you that you must bring your rv there,after reporting damaged ceiling, damaged awnings, damaged central air,lots of screws and wood left in carpet,setting the rv ON THE GROUND, ON IT'S BELLY,because they were to lazy or too dumb to put landing gear down..these are auto body people doing work on your rv,,and the insurance company is in bed with them..7 dealers in Lafayette, 7 dealers in Baton Rouge and Hammond, and this is the ONLY one approved, you figure it out. I really thought these were nice people, and they are, until you sign that check
y far the best car buying experience we have ever had. We had been in the market for a truck for a while when we happened to drive past this wonderful dealership. I was so worn out from the numerous dealerships we had already had been to in the last couple of months, but my husband insisted. Stopping was the best thing we could have ever done. The guys there were beyond professional and very personable people. They were straight forward with us about what they were able to achieve, and honored every agreement they made pertaining to their warranty and our vehicle. You do not see this kind of business interaction anymore...so we are very grateful.So if your in need of a nice reliable vehicle, but want to take the stress and annoyance out of the car buying experience then your first stop should be here & Tell them Angie says Hi and thank you because I love my F150!
My wife and I are very pleased with the two Vehicles we have bought from this car lot. They sold us quality vehicles and gave great service. I appreciate their quick response in qualifying us and leaving the same day with the vehicles we picked. Give this place a chance to show what service is all about. I needed to add that this car lot was able to give me a decent trade in even after I went to three other Dealer ships that wouldn't even consider a fair trade due to cosmetic issues Patrick and Rodney treated my family with respect and help us with the two Vehicles I talked about earlier. They also introduce me to their mechanics if I every need repairs. They are truly a blessing to my family! I recommend this car lot to anyone that is looking for Quality Used Vehicle. I will be a repeat customer.
This place is very unprofessional and they tried to get over. Yes, I was a first time buyer. First off, my tires needed the lug knots to be taken off and they sold me a car without the key to it. Everyone wanted to charge me to take them off. I went Consumer's AutoSales, and the ACTUAL HEAD MAN says he'll give me half of the money to me for paying to get the lug knots off. Everyone was given themselves the title as being the "boss". Then when I asked to get my money back, I was told I couldn't even though Louisiana have a 30-day grace period as Law. They didn't offer Gap Insurance and they were Ready for you to sign and initial numerous of papers. If you are a first time buyer and is clueless about a car, please Tag along a professional Mechanic as well as another person who knows about a car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.