Awesome experience, I will definitely be back. Walked in without an appointment to get speakers put in my car and the sales associate Matt was very helpful and willing to fit me in. Great company!
went to get a new stereo put in my car . nice people help me pick it out and they didn't try to sell me the most expensive one but the one that is right for me and it didn't break my wallet . fast service had it installed and me out of there in 2 hours.
Stopped by for a new in-dash navigation for my truck and was helped by Matthew Leleaux. He was extremely helpful and pleasant to deal with. He listened to my needs and helped me find exactly what I was looking for. The installation was done to a factory standard and I couldn't be happier. I look forward to working with Mikes Audio again in the future and highly recommend them to everyone.
I was warned by a few Baton Rouge natives not to take my car to Mike's Audio, and I didn't listen. My initial visit was to have my audio system reinstalled in a car that I haven't had very long. It was moved from my previous car to this one, but was causing the battery to drain. All of the typical troubleshooting took place over several weeks time. I bought and installed a new battery. I had my alternator checked. I had all wiring to and from my battery rewired, and rewrapped. I ensured that all visible accessory components were turned off while the car was parked. I ensured that my aftermarket Memphis amp wasn't causing the problem by removing its fuse. The only time the battery drained was when my Pioneer deck was plugged in. I unplugged the deck and drove the car for about a month with no battery issues at all.I explained the problem, and was assured that Mike's Audio could resolve the issue. After a very long wait they returned my car to me, I paid my hefty installation bill, andleft. The very next day my car began to die again after being parked overnight, and during my work days.I returned to Mike's and was assured, once again, that they could fix my issue. After around six hours waiting, one of the clerks came to tell me that nothing wrong with my installation, and that they could no longer continue to work on it. So, I asked for a refund on the installation. They weren't willing to make the refund. They said that my battery wasn't holding a steady charge with or without with a deck installed. I asked them to show me, but they were unable to do so. Each time they tested the battery while I was watching, it held steady. They claim that when I wasn't watching it was jumping from below 6 volts — 12 volts constantly, with or without the radio, but each time they attempted to test the battery in my presence, the symptoms disappeared. I don't know if they were lying to me, or if they were confused, or if they'd tested this theory before refusing to finish. All I know is that what they were telling me was not the case. They weren't willing to continue. They removed the fuse from my amp, and sent me on my way. My car died, and continued to die, the very next day.After suggestions from friends, I removed the fuse that powered my factory amp, and, the deck continued to power on, and the car continued to crank, day after day. I returned to Mike's Audio, but this time I was able to speak with a manager. He was very apologetic, & assured me that this was an easy fix. He took my keys, and personally drove my car into the shop. A couple of hours later, he returned my car & told me that they bypassed the factory amp, and it should work fine. So far, so good, but I can't let this experience go without review. I will not be a customer of Mike's Audio ever again. I would urge anyone to look beyond Mike's Audio. I don't know Baton Rouge well, but I feel confident saying that there MUST be a better alternative to Mike's Audio. Mike's Audio cost me a ton of money, and billable time from my work. Horrible, dishonest, service. I highly recommend staying away from Mike's Audio.