AWFUL. Do not let this old man appraise your house. He lied on the comparables. He said the houses were 2 miles away and they were 20 to 30 miles in the boon docks. He does not no what he is doing. I had my house appraised at 255,000 three months ago and he appraised it at 215,000. He is a joke and a disgrace to appraisers. He granddaughter came with him to guide him through the house. DO NOT USE!