Wholesale Flooring & GraniteAdd to Favorites
10351 Plaza Americana Dr, Baton Rouge, LA 70816
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Please contact the business for updated hours/services due to the COVID-19 advisory.
We are Baton Rouge's experts when it comes to tile flooring and countertops! When it comes to flooring, you want the best for your home. After all, your floor is the part of your house that takes the most abuse. At Wholesale Flooring we understand that good home living requires a solid foundation. That's why we've devoted ourselves to laying down quality flooring that lasts a lifetime. We have numerous satisfied customers in the Baton Rouge area and can guarantee you a great new hardwood, tile, or carpeted floor. At Wholesale Flooring we take immense pride in our work and treat every job with care and consideration. We always start and finish on time and make sure to clean up so that there's no mess left behind. For a terrific new floor, call Wholesale Flooring today and ask for an estimate.
|Mon - Fri:|
|Mon - Fri||9:00 am - 4:30 pm|
Phone: (225) 248-4800
Over 16 Years of Experience; Largest stocking dealer in the South; Showroom Available!; Comprehensive Selection of Brands & Products
Parking: Lot, Free
Wheelchair Accessible: Yes
I purchased some special order back splash tiles from Chris around Christmas and we just recently completed our project. I ordered to much, just as i originally expected. Luckily i only have an extra box left over. I may do a small table with the mosaics in the middle. But going about the return was no hassle as the person below described. It clearly stated on my ticket that special orders couldn't be returned so i just have to find another use for my box of tiles.
I'm not upset that i cant return it. I am glad that they listed their policies on the ticket so that i wouldn't waste time driving across town only to not be able to return it.
05/24/2012Provided by Citysearch -
I placed an order by phone. I am a total layperson when it comes to how much tile to purchase. When I gave him the accurate square footage, I thought I could rely on this salesperson to give me correct advice about how much tile to purchase. Not only did he not give me a correct estimate about how much tile I would need, he did not advise me that no portion of this special order was returnable. My tiler picked up the tiles and forgot to get a receipt for me. The next day, I tried to return the tiles and was told I couldn't because it was a special order. I was told that it says so on the receipt. They refused to believe that I did not have a receipt and that it would have been impossible to pick up the tile without a receipt. My tiler confirmed to them by phone that he did indeed pick up the tile WITHOUT a receipt. Then when I asked for a receipt for my records, they said couldn't supply one because they were a wholesale business. According to them, NO wholesale companies give receipts for phone orders. I was dumbfounded. I cannot ever remember not receiving a receipt for an item ordered by phone. I left Wholesale Flooring with the issue unresolved, without a receipt for my records, with four boxes of tile that I do not need and a resolve not to shop at Wholesale Flooring again. Too bad, because they have an excellent selection of tiles. I advise--DO NOT order from them by phone! And insist on a receipt in person when you make the purchase. Until this incident I found the salespersons very polite and helpful, but will not shop there again.
Huge Building with a large selection of flooring. The sales staff was short handed, however, I was acknowledge and was politely told that they would help as soon as they could. the magnitude of this place was so overwhelming by the time I was helped they guided me in the direction of a huge selection of stock items wich helped with my anxiety of it all. I live alone and dont like picking out this kind of stuff so they basically picked it for me. I checked out this company and read some of the reviews and I dont understand why they had any bad ones, however I am in the customer service industry and I was ready to post my negative review on this company like people have unreasonably done me in the past, but they didnt give me the opportunity. As i were signing all of my installation paperwork I felt so sorry for the young lady who was explaining to a very unreasonable customer that the return policy didnt allow them to take back tile that was bought 7 months ago. That interaction showed me how unreasonable people can be. I am pleased with my purchase and the work performed in my home and I would recommend this company to all my family and freinds. Thanks To the Entire staff at Wholesale Flooring You Guys are GREAT!!